Customer Service Representative

1 week ago


Harlan, Iowa, United States SCSB Full time
Job Description

This position is responsible for developing and enhancing banking relationships by serving customers in a friendly, efficient, and accurate manner. The ideal candidate will have a general understanding of our products and services to best serve customers on the front line.

Key Responsibilities:
  • Flexible schedule required, with hours/shifts varying based on branch location and staffing needs.
  • Greet all customers in person and on the phone in a warm and friendly manner.
  • Conduct daily teller work duties, including deposits, withdrawals, balancing, customer inquiries, transfers, and safe deposit box entry and exit.
  • Counsel new customers to choose appropriate products.
  • Answer customer questions and resolve problems expediently and empathetically.
  • Cross-sell products and services to customers appropriately.
  • Use computer programs, such as MS Office suite and Customer Information System.
  • Conduct branch-specific daily transaction scanning, transmitting, and monitoring in an efficient and accurate manner.

Requirements:

To perform this job successfully, you must be able to fulfill each essential duty satisfactorily. You should have high school diploma or equivalent, at least three months related experience, or equivalent combination of education and experience.

The estimated annual salary for this role is approximately $45,000-$60,000 depending on experience and qualifications.

  • Harlan, Iowa, United States Family Dollar Full time

    Job SummaryWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Family Dollar. This role is ideal for those who enjoy working in a fast-paced retail environment and providing excellent service to customers.


  • Harlan, Iowa, United States SCSB Full time

    Job Title: Floating Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Customer Service Specialist to join our team as a Floating Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients across multiple locations.About the Job:The ideal...


  • Harlan, Iowa, United States Sam's Club Full time

    Company OverviewSam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing an exceptional shopping experience, competitive pricing, and outstanding customer service.SalaryThe estimated hourly wage for this position is $20.25-$24.50 per hour, depending on location and...


  • Harlan, Iowa, United States SCSB Full time

    Job OverviewServe as a key representative for SCSB, providing exceptional customer service to our clients across eight locations. This role involves traveling to various branches to cover staff absences, ensuring seamless operations and fostering strong relationships with customers.About the RoleAs a Floating Customer Service Representative, you will be...


  • Harlan, Iowa, United States Sam's Club Full time

    About the JobWe are looking for a skilled and enthusiastic Cart Attendant to join our team at Sam's Club. This role is an excellent opportunity for individuals who enjoy working with people and want to make a real difference in the lives of our members.Key Responsibilities:Ensure that our parking lot remains safe and accessible for all members, by...


  • Harlan, Iowa, United States SCSB Full time

    Job Description:We are seeking a Retail Banking Representative to join our team as a Floating Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service to our clients across multiple locations.About the Job:The ideal candidate will have excellent communication and interpersonal skills, with the ability...


  • Harlan, Iowa, United States SCSB Full time

    Job OverviewSCSB is seeking a talented and adaptable Customer Service Ambassador to join our team. As a Floating CSR, you will play a crucial role in delivering exceptional customer experiences across our eight branches. With a strong focus on building relationships and providing top-notch service, this position requires a passion for banking and a...


  • Harlan, Iowa, United States SCSB Full time

    About the RoleAs a Retail Banking Representative at SCSB, you will be responsible for providing world-class customer service and support across our eight branches. This is an exciting opportunity to build relationships, grow your skills, and contribute to the success of our organization.Key ResponsibilitiesDevelop and maintain strong relationships with...


  • Harlan, Iowa, United States SCSB Full time

    Job DescriptionThis Frontline Support Specialist role is an exciting opportunity to join our team and make a meaningful impact on our customers' lives. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service, handling daily transactions, and performing various tasks to enhance banking relationships.Key...


  • Harlan, Iowa, United States SCSB Full time

    About UsSCSB is a reputable financial institution committed to delivering exceptional service and building long-term relationships with our clients. Our goal is to empower individuals and businesses to achieve their financial goals through personalized banking solutions and expert guidance.Key ResponsibilitiesThis role involves managing various tasks and...


  • Harlan, Iowa, United States Agriland FS Full time

    Agriland FS: Custom Applicator and Operations RoleEstimated Salary: $45,000 - $60,000 per yearWe are seeking a motivated individual to join our team as a Custom Applicator and Operations Specialist. As a member of our team, you will have the opportunity to work with a variety of agriculture equipment, provide exceptional customer service, and develop your...

  • Retail Team Member

    3 weeks ago


    Harlan, Iowa, United States Family Dollar Full time

    About the Job: At Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and supporting our store operations. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team...


  • Harlan, Iowa, United States Sam's Club Full time

    OverviewAt Sam's Club, we are committed to providing exceptional customer service and a positive shopping experience. As a Food Service Associate, you will play a crucial role in ensuring that our café meets the high standards of quality and freshness that our members expect.


  • Harlan, Iowa, United States SCSB Full time

    About SCSBAt SCSB, we strive to provide exceptional customer service and create a positive working environment. Our team members are dedicated to helping customers achieve their financial goals while fostering a culture of teamwork and collaboration.Role Overview:We are seeking a Floating Customer Service Representative to join our retail banking team. As a...


  • Harlan, Iowa, United States SCSB Full time

    About the JobWe are seeking a skilled and motivated individual to join our team as a Floating Customer Service Representative. This role requires flexibility and adaptability, as you will be traveling to various branches to cover staff absences. You will provide exceptional customer service, handle daily transactions, and build strong relationships with...


  • Harlan, Iowa, United States Myrtue Medical Center Full time

    About the RoleThis position offers flexibility in a dynamic environment. As the Access Services Specialist, you will be the first point of contact for patients, ensuring seamless interactions through effective phone management and customer service skills. Your primary responsibility will be maintaining accurate and up-to-date records, utilizing your...


  • Harlan, Iowa, United States CHS Inc Full time

    At CHS Inc., we're on a mission to empower agriculture by providing grain, food, and energy resources to businesses and consumers worldwide.About the RoleThis Outside Sales Representative opportunity is an exciting chance to grow your career with a leading global agribusiness. As a key member of our sales team, you'll be responsible for increasing sales and...


  • Harlan, Iowa, United States REMINGTON SEEDS LLC Full time

    Job TitleWe are seeking a highly skilled Production Site Director to lead our soybean location.Competitive SalaryThe successful candidate can expect a competitive salary of $80,000 - $120,000 per year, based on experience.About the RoleThis role involves overseeing daily operations at one of our soybean locations, including managing employees, implementing...


  • Harlan, Iowa, United States SCSB Full time

    Job SummaryThe Frontline Financial Support Specialist will provide exceptional customer service and support across our eight branches, leveraging their knowledge of bank products and services to drive customer satisfaction and loyalty. This is an exciting opportunity to build relationships, grow your skills, and contribute to the success of our...


  • Harlan, Iowa, United States SCSB Full time

    Key ResponsibilitiesPerform proper and timely workflow related to opening new accounts and completing necessary CIP and compliance paperwork to ensure legal and compliant accounts.Create extraordinary customer service in every aspect of duties at Shelby County State Bank by strengthening loyalties, listening, caring, exuding empathy, and providing positive...