Retail Banking Associate

1 week ago


Harlan, Iowa, United States SCSB Full time
About SCSB

At SCSB, we strive to provide exceptional customer service and create a positive working environment. Our team members are dedicated to helping customers achieve their financial goals while fostering a culture of teamwork and collaboration.

Role Overview:

We are seeking a Floating Customer Service Representative to join our retail banking team. As a key member of our team, you will play a crucial role in building strong relationships with customers, providing personalized solutions to meet their financial needs, and ensuring seamless transactions. This is an excellent opportunity for individuals who value flexibility and enjoy working in a fast-paced environment.

Responsibilities:
  • Provide exceptional customer service, ensuring that every interaction is friendly, efficient, and accurate.
  • Develop and maintain knowledge of our products and services to effectively cross-sell and upsell.
  • Work collaboratively with colleagues to achieve team objectives and foster a positive work environment.
  • Utilize computer systems and software, such as Microsoft Office and Customer Information System, to manage daily tasks efficiently.

Qualifications:

Successful candidates will possess high school diploma or equivalent, relevant experience, and excellent communication skills. A valid driver's license is required for occasional travel between branches. We offer competitive salaries, comprehensive benefits, and opportunities for growth and development within our organization.

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