Bilingual Mortgage Loan Officer

2 days ago


Tampa, Florida, United States PennyMac Full time
About the Role

We are seeking a highly skilled and bilingual Mortgage Loan Officer to join our team at Pennymac. As a Mortgage Loan Officer, you will play a critical role in assisting existing customers with their current and future mortgage needs.

Key Responsibilities
  • Handle high volumes of inbound and outbound calls to assist existing and new customers
  • Identify customer needs and provide guidance on product solutions
  • Advise and educate customers on home-buying and refinance processes
  • Recommend loan solutions to improve customers' financial positions
  • Assist applicants through the loan application process, including reviewing disclosures and loan documents
  • Emphasize the benefits of Pennymac's offers and provide rebuttal options as applicable
  • Manage pipeline activities while meeting production goals, compliance requirements, and company guidelines
  • Provide a best-in-class experience to every caller, representing the organization's culture and values
Requirements
  • 3+ years of origination and lending experience
  • Current UST License
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Great sense of responsibility and organization
  • Strong attention to detail and ability to work independently
  • Team player with excellent critical thinking, problem-solving, and sound judgment skills
  • Bilingual Spanish required
Why Join Us?

Pennymac is a leading mortgage lender with a commitment to conducting business in a way that makes positive contributions and promotes long-term sustainable growth. We foster an equitable and inclusive environment where all employees and customers feel valued, respected, and supported.

Benefits
  • Comprehensive medical, dental, and vision benefits
  • Paid time off programs, including vacation, holidays, illness, and parental leave
  • Wellness programs, employee recognition programs, and onsite gyms and cafe-style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy programs, including matching gifts, volunteer grants, charitable grants, and corporate sponsorships
Compensation

Individual salary may vary based on multiple factors, including specific role, geographic location, and skills and experience. Salary range: $50,000 - $250,000.



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