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Mortgage Loan Associate

2 months ago

Tampa, Florida, United States Metroplex Mortgage Services, Inc. Full time
Job Opportunity

This is a full-time on-site role for a Mortgage Loan Partner located in Tampa, FL. The Mortgage Loan Partner will be responsible for day-to-day tasks related to mortgage lending, loan fulfillment, sales activities, and managing loan updates. This is a W2 position with Health Benefits and 401(k) Plan. This position has the opportunity for growth with NMLS licensing.

Key Responsibilities:
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/loan officer
  • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
  • Provide administrative support such as screening and making calls, booking appointments, etc.
  • Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items
  • Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Requirements:
  • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
  • Excellent customer service and communication skills and willing to go above and beyond for customers and team
  • Preferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position
  • High school diploma or equivalent required. College degree in finance or banking preferred
About Metroplex Mortgage Services, Inc.

Metroplex Mortgage Services, Inc. is a top-ranked USDA lender specializing in government loans. Founded in 2001 by the President, the company has grown to serve Florida, Alabama, Tennessee, and Texas. With in-house underwriting capabilities, we provide streamlined loan approval processes and deep expertise in the No Down Payment USDA Rural Home Loan and VA programs.