E-Resources Acquisition Manager

3 days ago

Reston, Virginia, United States Commonwealth of Virginia Full time

About the Commonwealth of Virginia:

The Commonwealth of Virginia's University Libraries is looking for a highly skilled E-Resources Specialist to join their team. This role will be responsible for managing the lifecycle of scholarly resources, ensuring access to critical information for students and faculty.

Job Summary:

The E-Resources Specialist will oversee the acquisition, management, and coordination of electronic resources. This includes ordering, payment, and provision of access to library users, while adhering to state procurement guidelines and ensuring efficient budget expenditure.

Responsibilities:

  • Manage the order cycle for assigned electronic resources, from a variety of suppliers, including new and renewing orders.
  • Perform complex research and discovery for order details, complicated pricing models, access issues, technical specifications, and license options.
  • Track orders through activation processes, including account administration and registration processes.
  • Place orders and renewals with vendors to ensure access is maintained.
  • Acquire and batch load MARC catalog records for purchased and licensed electronic resources.
  • Maintain multiple databases of order and renewal information, and access updates.
  • Troubleshoot and reconcile a wide variety of problems, including billing issues, IP address problems, cataloging errors, broken or missing links, and provider problems or mistakes.
  • Manage complex renewal procedures for assigned resources, including using license specifications to verify titles included in large packages of e-titles.
  • Develop, compile, and maintain procedural and statistical information for resources in management areas.
  • Negotiate certain classes of contracts/licenses for electronic resources on behalf of the Libraries as part of the order and subscription renewal processes.

Required Qualifications:

  • High school diploma or equivalent.
  • Customer service experience.
  • Library work experience.
  • Experience relating to MS Office Suite (Word, Excel, Teams, Outlook).
  • Experience meeting deadlines and managing deliverables.
  • Experience collaborating across departments.
  • Demonstrated knowledge of library services platforms (e.g., Alma) and discovery and access systems.
  • Demonstrated problem-solving skills with a variety of complex issues relating to processes and systems.
  • Demonstrated ability to manage multiple projects with competing deadlines and deliverables.
  • Effective organizational and interpersonal skills.

Preferred Qualifications:

  • Bachelor's degree in a related field.
  • Library work experience in library acquisitions, electronic resource management, or collection development.
  • Knowledge of common electronic resources management issues.
  • Demonstrated ability in Library acquisitions and processing of multi-format collections and resources.

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