Technical Operations Coordinator

7 days ago


Seattle, Washington, United States Pinnacle Live Full time
About the Role

Pinnacle Live is a leading provider of premium audiovisual solutions for live events and meetings. We are seeking a highly skilled and detail-oriented Event Services Specialist to join our team.

Key Responsibilities
  • Event Setup and Strike: Ensure all event sets and strikes are completed according to Company Standard Operating Procedures (SOPs).
  • Client Support: Greet guests/clients before events and provide clear instructions on how to operate equipment.
  • Communication and Follow-up: Provide continued communication with clients to ensure the success of all events and follow through on all client requests.
  • Inventory Management: Maintain accurate client event information within the Company's business systems and review daily invoices with clients to obtain their signature.
  • Security and Safety: Comply with all Company security and safety measures and be constantly aware of the property inventory and location of equipment.
  • Equipment Maintenance: Ensure all inventory is in good working order and rental condition and report any lost, stolen, or damaged equipment to management.
  • Team Collaboration: Work collaboratively with the team to enhance and improve technical skills, including audio, video/data, staging, and computer operation and networking.
Requirements
  • Education: High School Graduate or equivalent.
  • Experience: Prior exposure to audiovisual and/or hospitality industry.
  • Skills: Strong technical aptitude, good working knowledge of computer hardware and software, planning ability, strong interpersonal skills, excellent verbal and written communication skills, excellent organizational skills and attention to detail, strong team player orientation, and commitment to best-in-class customer service for internal and external stakeholders.


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