Customer Service Associate Manager

1 week ago


Louisville, Kentucky, United States Chico's Full time

Job Description: Fashion Sales Specialist

About Us: Chico's FAS, Inc. is a leading fashion retailer with a commitment to delivering exceptional customer experiences. We're seeking a highly motivated and detail-oriented Fashion Sales Specialist to join our team

Key Responsibilities:
* Utilize sales techniques to meet company sales goals and communicate product knowledge to customers;
* Maintain knowledge of current sales and promotions, and ensure visual standards are met;
* Collaborate with management to develop and implement visual directives, including store sets and zone maintenance;
* Provide exceptional customer service, responding promptly to customer concerns and ensuring a seamless shopping experience;
* Work effectively in a fast-paced environment, meeting deadlines and achieving add-on goals;
* Develop and maintain relationships with customers, identifying their needs and preferences;
* Stay up-to-date on product knowledge, including fit and style assortment offerings;
* Contribute to a positive and inclusive team culture, promoting collaboration and open communication;
* Take initiative to learn and adapt to new technologies and processes;
* Demonstrate strong organizational skills and attention to detail in managing multiple priorities and tasks.

Requirements:
* High school diploma or equivalent;
* Previous retail or sales experience preferred;
* Excellent communication and interpersonal skills;
* Ability to work a flexible schedule, including nights, weekends, and holidays;
* Regular attendance is essential to this position, with a focus on punctuality and reliability.

Benefits:
Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. The estimated salary for this position is $42,000 - $58,000 per year, based on location and experience.



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