Customer Service Associate

6 days ago


Louisville, Kentucky, United States VSL Employee Co LLC Full time

At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members.

Job Overview

We are seeking a Server - Part-Time to join our team at Vitality Living Stony Brook. As a Server, you will play a vital role in ensuring the satisfaction of our residents by providing exceptional service and maintaining a clean and welcoming dining environment.

Responsibilities
  • Serve meals to residents, taking pride in delivering a high-quality dining experience
  • Record guest meals and report to the Business Office Director, upholding our commitment to accuracy and transparency
  • Recognize opportunities to enhance resident satisfaction and communicate concerns to the Culinary Services Director, driving continuous improvement
  • Assist in preparations for special meals and parties, as well as daily operations and cleaning of the dining room and server areas, upholding our standards of cleanliness and organization
  • Ensure adherence to procedures regarding community infection control policies, safeguarding the health and well-being of our residents
  • Perform other duties as assigned by the Culinary Services Director, Sous Chef, or Cook(s), demonstrating adaptability and teamwork
Requirements
  • High school diploma or equivalent, demonstrating a solid educational foundation
  • Ability to demonstrate adherence to proper food handling and sanitation procedures, prioritizing resident safety and well-being
  • Knowledge of principles and processes for providing customer and personal service, including meeting quality standards for services and evaluating customer satisfaction
  • Understanding of food safety procedures, sanitation of equipment measures, and storage techniques, ensuring a safe and healthy environment
  • Ability to be aware of team dynamics, inventory management, safety protocols, and cleanliness standards
Benefits
  • Monthly and quarterly perfect attendance bonuses, recognizing and rewarding outstanding performance
  • 401k plan, offering a secure financial future

Estimated Salary: $12-$15 per hour, depending on experience and qualifications. The actual salary may vary based on factors such as location and performance.



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