Water Treatment Account Manager

5 days ago


Madison, Wisconsin, United States Chem-Aqua, Inc. Full time
Water Treatment Account Manager

Chem-Aqua, Inc. is a leading provider of water treatment solutions, and we are seeking a highly motivated and experienced Water Treatment Account Manager to join our team.

About the Role:

The Water Treatment Account Manager will be responsible for providing hands-on servicing of boiler and cooling water systems for our existing customer base. This includes performing chemical testing, monitoring, calibration, and repair of chemical-feed-related equipment, as well as visual inspections of systems when necessary.

Key Responsibilities:

  • Perform assigned water testing and sampling as required
  • Communicate, record, and maintain relevant information regarding treatment operations
  • Schedule service and sales calls, including daily, weekly, and monthly reporting
  • Accurately report service calls
  • Perform diagnostics on water treatment equipment, including reverse osmosis systems, water softeners, and other water treatment/conditioning systems
  • Determine system condition, identify malfunctions, and take corrective actions
  • Provide routine preventative maintenance services, including inspection, cleaning, and calibration of system components as necessary to assigned accounts
  • Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
  • Maintain customer chemical inventory, which may include lifting

Requirements:

  • Highly motivated, self-starter with the ability to build relationships
  • 3-5 years of work experience in a field using mechanical principles
  • Experience in the water treatment or related industry a plus
  • Very organized with exceptional follow-through abilities
  • Ability to multi-task in an active working environment
  • Able to pass a drug and background check per the company requirements
  • High School Diploma or equivalent
  • Knowledgeable in MS Office applications
  • Knowledgeable in a CRM software or related systems
  • Knowledgeable in using a computer, tablet, smartphone, and other work-related technology

Benefits:

NCH Corporation offers a full suite of benefits, employee development, and recognition programs. We are an equal opportunity employer.



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