Director of Large Enterprise Product Segment
4 days ago
Lumen is a leading provider of digital infrastructure solutions, connecting people, data, and applications with speed, security, and ease. Our mission is to ignite business growth by empowering our customers to thrive in a rapidly changing world.
Job SummaryWe are seeking a highly skilled and experienced Director of Product Segment to lead our Large Enterprise (LE) product segment. As a key member of our product leadership team, you will be responsible for driving the success and growth of our LE product segment, aligning with our company's overall strategy and vision.
Main Responsibilities- Develop and execute a comprehensive product strategy for the LE segment, ensuring alignment with customer needs and market trends.
- Collaborate with cross-functional teams, including product development, sales, marketing, and service delivery, to drive product innovation and customer satisfaction.
- Lead the identification and capitalization of emerging opportunities within the LE segment, fostering innovation and driving revenue growth.
- Define and monitor key product metrics, including adoption, customer net promoter score (NPS), and volume of leads, to ensure optimal product performance.
- Work closely with the VP Product Segments to ensure alignment with company-wide goals and objectives.
- Bachelor's degree or higher in Business or a related field.
- 7+ years of leadership or experience in a large-scale product and/or segment leadership role in the Large Enterprise product segment.
- Proven track record of launching successful products in LE through a blend of technical, creative, business, and marketing skills.
- Superior communication, leadership, team building, and people management skills.
- Ability to prioritize among competing opportunities, balance customer needs with business priorities, and clearly articulate the rationale behind decisions.
- Experience and familiarity with SASE, Dark Fiber, Colo VPN, Enterprise Broadband, VoIP, Lumen Digital, M&P, and UCC products as they relate to LE.
Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development. We are an equal employment opportunity employer and welcome applications from diverse candidates.
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