Food Service Ambassador

3 days ago


Philadelphia, Pennsylvania, United States AccorHotel Full time
Job Title: Food Runner

At Sofitel - Philadelphia, we are seeking a skilled Food Runner to join our team of highly trained Ambassadors. As a Food Runner, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience in our luxurious atmosphere.

Key Responsibilities:
  • Engage with guests to create a personalized experience, showcasing your unique personality and skills.
  • Work collaboratively with the Liberte Lounge team to ensure quality of food, presentation, and timeliness of orders.
  • Exercise good judgment and intuition to anticipate guests' needs, taking initiative to connect with guests and ensure their satisfaction.
  • Be empowered to address guest feedback and report any issues to the Master mixologist and managers.
Qualifications:
  • A positive, can-do attitude and ability to multi-task in a fast-paced environment.
  • Thorough understanding of food and beverage menus, preparations, and ingredients.
  • Strong customer service focus and professionalism towards all patrons.
  • Ability to naturally engage with guests and show empathy, with genuine care and concern for both guests and fellow team members.
  • A desire to learn and grow in a professional, fun, and chic environment.
About Us:

We are a brand influenced by French indulgence, offering a genuine experience of art de vivre for both employees and guests. We recognize and celebrate team and individual successes, and we are part of an influential team guiding the transformation of luxury, French hospitality.



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