Retail Team Leader
1 week ago
The Normal Brand is an expanding clothing company that specializes in apparel and accessories available online and in numerous retail locations across the United States.
We are excited to welcome dedicated, personable, and goal-driven Retail Team Leaders to our team. Our store prioritizes creating a clean, enjoyable, and engaging atmosphere for both customers and staff.Key Responsibilities
Our mission is to enhance customers' experiences, promote our products, and foster a fun environment.
• Lead and motivate the team to provide outstanding customer service and drive sales
• Facilitate retail transactions and encourage additional purchases to optimize revenue
• Monitor sales performance on the floor and restock merchandise as necessary
• Uphold cleanliness and organization in accordance with company standards
• Train and educate team members on product knowledge and sales techniques
• Assist the Store Manager and Assistant Store Manager with various initiatives
• Ensure a safe and welcoming environment for customers and employees
• Foster respectful communication within the team
• Responsible for securing the store during shifts
Qualifications
• Willingness to learn from feedback and tackle challenges in a dynamic setting
• Strong work ethic, collaborative spirit, and goal-oriented mindset
• Approachable and friendly demeanor
• Attention to inventory accuracy
• Ability to quickly adapt to new systems and processes
• Flexible availability, including evenings, weekends, and holidays
• Part-time status requires 20-30 hours per week, with potential for full-time hours during peak times
Preferred Qualifications
• 2+ years of experience in retail management
• Background in the fashion or apparel industry
• Passion for customer satisfaction
• Familiarity with Shopify and Shopify POS systems
• Strong integrity and excellent fashion sense
• Self-awareness and a humble, driven attitude
Benefits
• Competitive hourly pay, paid bi-weekly
• Opportunities for bonuses
• Employee discount on merchandise
Please submit a cover letter along with your resume.
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