Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional service to our clients, processing financial transactions, and promoting our products and services.
Key Responsibilities- Customer Service: Provide excellent service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Transaction Processing: Accurately process financial transactions, including deposits, withdrawals, and transfers.
- Product Promotion: Promote our banking products and services to clients, ensuring they are aware of the benefits and features of our offerings.
- Policy Adherence: Follow established policies and procedures to ensure compliance with regulatory requirements and company standards.
- Education: High school diploma or equivalent required.
- Experience: At least 6 months of cash handling or customer service experience preferred, or an equivalent combination of education and experience.
- Skills: Proficiency in Microsoft Office, including Word, Excel, and Outlook.
First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.
Benefits- Medical and Wellness: Comprehensive medical, dental, and vision plans, including wellness incentives.
- Retirement Plan: 401(k) plan with 6% company match.
- Tuition Reimbursement: Assistance with education expenses.
- Mentor Program: Opportunities for professional growth and development.
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