Customer Service Representative

7 days ago


Siler City, North Carolina, United States First Horizon Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional service to our clients, processing financial transactions, and promoting our products and services.

Key Responsibilities
  • Customer Service: Provide excellent service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Transaction Processing: Accurately process financial transactions, including deposits, withdrawals, and transfers.
  • Product Promotion: Promote our banking products and services to clients, ensuring they are aware of the benefits and features of our offerings.
  • Policy Adherence: Follow established policies and procedures to ensure compliance with regulatory requirements and company standards.
Qualifications
  • Education: High school diploma or equivalent required.
  • Experience: At least 6 months of cash handling or customer service experience preferred, or an equivalent combination of education and experience.
  • Skills: Proficiency in Microsoft Office, including Word, Excel, and Outlook.
About Us

First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.

Benefits
  • Medical and Wellness: Comprehensive medical, dental, and vision plans, including wellness incentives.
  • Retirement Plan: 401(k) plan with 6% company match.
  • Tuition Reimbursement: Assistance with education expenses.
  • Mentor Program: Opportunities for professional growth and development.


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