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Customer Service Representative

2 months ago

Siler City, North Carolina, United States Compass Group, North America Full time
Job Summary

As a Customer Service Representative with Compass Group, North America, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and customers. This role involves performing various tasks, including making cash transactions, verifying cash drawers, giving change, counting cash receipts, and completing cash reports.

Key Responsibilities:

  • Customer Service: Interact with customers in a friendly and service-oriented manner, resolving any complaints or issues in a professional and timely manner.
  • Cash Handling: Perform sales transactions, make change, accept declining balance cards and other forms of payment, and issue receipts to customers.
  • Cash Management: Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer is in compliance with overage/shortage standards.
  • Inventory Management: Replenish condiments, coffee, and other beverages, as well as general supplies, while maintaining cleanliness of service areas.
  • Sanitation and Safety: Ensure compliance with company service standards, sanitation, ServSafe, and safety requirements.

Requirements:

  • Previous Experience: Previous cashier experience is required.
  • Communication Skills: Excellent communication and interpersonal skills are necessary to interact with customers and colleagues.
  • Attention to Detail: Ability to accurately count cash, manage cash drawers, and maintain inventory levels.

Benefits:

  • Competitive Pay: Competitive hourly rate.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.