Customer Service Representative

5 days ago


Siler City, North Carolina, United States First Horizon National Corporation Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Teller at First Horizon National Corporation. As a Teller, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our banking services.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Financial Transaction Processing: Accurately process financial transactions, including deposits, withdrawals, and transfers, while maintaining a high level of accuracy and attention to detail.
  • Product Promotion: Promote First Horizon's financial products and services to our clients, ensuring they are aware of the various options available to meet their financial needs.
  • Policy Adherence: Adhere to company policies and procedures, ensuring compliance with regulatory requirements and maintaining a high level of integrity.
Qualifications
  • Education: High school diploma or equivalent required.
  • Experience: At least 6 months of cash handling or teller experience preferred, or an equivalent combination of education and experience.
  • Technical Skills: Experience with a 10-key calculator and proficiency in Microsoft Outlook, Word, and Excel required.
About Us

First Horizon National Corporation is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. With a strong commitment to excellence and a passion for delivering exceptional customer service, we strive to be the preferred banking partner in the southeastern United States.

Benefits
  • Medical and Wellness Incentives: Comprehensive medical, dental, and vision coverage, with wellness incentives to promote healthy lifestyles.
  • Retirement Plan: 401(k) plan with a 6% company match, providing a secure foundation for your financial future.
  • Tuition Reimbursement: Opportunities for professional growth and development through tuition reimbursement and mentorship programs.
  • Work-Life Balance: A supportive work environment that encourages work-life balance and allows you to pursue your interests outside of work.


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