Field Service Technician

3 days ago

Washington, Washington, D.C., United States JELD-WEN Full time

About the Role

We are seeking a highly skilled and experienced Field Service Technician - Commercial to join our team at JELD-WEN. As a Field Service Technician, you will be responsible for performing and documenting field service of VPI window and door products in the field.

Key Responsibilities

  • Safety Compliance:
  • Follow established safety rules and guidelines to ensure a secure work environment.
  • Active participation in the company's Accident Prevention Program.
  • Field Service:
  • Technical Expertise: Accurate identification and diagnosis of product failure, damages, or errors in workmanship.
  • Perform in-field service repairs, evaluations, and inspections.
  • Document service activities and create, update, or maintain service reports.
  • Provide clear and concise descriptions of issues encountered during service.
  • Water Test: Attend testing and document water test results.
  • Certifications: Boom lift and over-the-edge certifications will be required.

Requirements

  • Valid Driver's License and clean Department of Motor Vehicle record.
  • Proficiency in using hand tools such as drills, saws, levels, and tape measures.
  • Knowledge of repair methods for windows, doors, glass, and glazing.
  • Ability to work independently and self-motivated with minimal supervision.
  • Effective problem-solving skills.
  • Demonstrated customer service skills.
  • Clear and concise communication abilities.
  • Multitasking capabilities with professionalism.
  • Experience using general office equipment.
  • High School Diploma or GED.

Working Conditions

  • Exposure to weather: The work is year-round and involves both indoor and outdoor tasks.
  • Lifting: Regular lifting of up to 75 pounds.
  • Working at Heights: Comfortable working at heights above 50 feet.
  • Travel: Expect frequent travel, up to 50% of the time.

About JELD-WEN

JELD-WEN is a leading global designer, manufacturer, and distributor of high-performance interior and exterior doors, windows, and related building products. We are committed to making quality products that create safe and sustainable environments for our customers, associates, and local communities.

What We Offer

We offer competitive compensation and benefits packages, including medical, dental, vision, and basic life insurance. Employees accrue up to 15 days' vacation leave annually and receive ten paid holidays throughout the calendar year. We also offer a 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.

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