Customer Experience Ambassador

5 days ago


Buffalo, New York, United States Cherry Hill Programs Inc Full time
Company Overview
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. With a strong focus on delivering exceptional customer experiences, we partner with retail locations and tourist attractions across North America to create unforgettable memories for children and families.

As a Sales Associate, you will be part of our team, creating the magic by providing world-class guest service while crafting memorable photo experiences. Our unique holiday locations offer an exciting work environment with a new office view each season.

Job Summary
This role requires a sales associate who can effectively engage with guests, provide excellent customer service, and take photos to capture cherished memories. The ideal candidate should have strong communication skills, be comfortable working in a fast-paced environment, and possess basic photography knowledge is not required.

Key Responsibilities
• Take high-quality photos and provide guests with personalized souvenirs to treasure
• Deliver exceptional customer service throughout the experience, ensuring every guest feels valued and remembered
• Participate as a team member to ensure smooth photo operations and maintain a safe working environment
• Engage with guests, staff, and coworkers in a friendly manner
• Operate POS systems and photography equipment efficiently

Requirements
• Positive attitude and strong work ethic
• Ability to work independently and collaboratively as part of a team
• Comfortable interacting with families and children, with good interpersonal and communication skills
• Ability to process sales transactions and handle cash effectively
• Professional attire and good hygiene are essential
• Availability to attend training meetings and complete required courses
• Flexibility to work during peak hours, including evenings, weekends, and holidays

Benefits
As a Sales Associate at Cherry Hill Programs, you can expect a fun, fast-paced, and passionate work environment. Enjoy career advancement opportunities, a referral program, and one free photo package per staff member, which must be used within two weeks after the close of each season. We strive to provide a positive work environment that values excellence in safety and quality, promoting a culture of creativity, fairness, and inclusion.

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