Clinical Specialist, CRM

3 days ago

Sacramento, California, United States Abbott Laboratories company Full time
About Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

We serve people in more than 160 countries with a team of 114,000 colleagues. Our commitment to advancing treatments for people with cardiovascular disease is unwavering. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster.

What We Offer
  • Career development with an international company where you can grow the career you dream of
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
Job Summary

As a Clinical Specialist, CRM, you will provide engineering, sales, educational, and technical support in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving CRM products. You will provide technical clinical and programming assistance, primarily in support of sales/clinical team, integrate into all accounts, build trust and relationships, establish strong rapport with customers, and comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.

You will also provide technical (implant and/or procedural case coverage) support in response to field inquiries on a 24-hour, on-call basis. You will work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals, coordinate multiple assignments simultaneously, and effectively.

Requirements
  • Bachelor's degree in Healthcare, Life Sciences, or a related field; or equivalent experience required
  • Ability to become certified on all CRM products
  • 0-2 years' experience in medical device or a related discipline
  • Ability to apply engineering skills and abilities to interpret and solve complex clinical problems
  • Comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines
  • Ability to concentrate on detail and work independently
Preferred Qualifications
  • Ability to take rotational on-call schedule: supporting duties beyond business hours during on-call shifts
  • Ability to work flexible hours and complete extensive training program

Abbott is an Equal Opportunity Employer, committed to employee diversity. Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future.

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