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Clinical Specialist

2 months ago

Sacramento, California, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

Job Summary

We are seeking a highly skilled Clinical Specialist to join our team in providing technical support and clinical expertise to healthcare professionals and patients. As a Clinical Specialist, you will be responsible for providing engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products.

Key Responsibilities
  • Provide technical clinical and programming assistance, primarily in support of sales/clinical team
  • Integrate into all accounts; build trust and relationships; establish strong rapport with customers
  • With gained product knowledge, become proficient in complex programming and case support
  • Interact with customers and assigned institutions, physicians, and technicians, purchasing agents and administration staff
  • Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments
  • Provide technical (implant and/or procedural case coverage) support in response to field inquiries on a 24-hour, on-call basis
Requirements
  • Bachelor's degree in Healthcare, Life Sciences or a related field; or equivalent experience required
  • Requires ability to become certified on all CRM products
  • 0-2 years' experience in medical device or a related discipline
  • Ability to apply engineering skills and abilities to interpret and solve complex clinical problems
  • Comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines
  • Ability to concentrate on detail and work independently
  • Work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials
Preferred Qualifications
  • Must be able to take rotational on-call schedule: supporting duties beyond business hours during on-call shifts
  • Must be able to work flexible hours and complete extensive training program
About the Role

This is an exciting opportunity to join a global leader in Cardiac Rhythm Technologies and contribute to the development of life-changing technologies that help people live more fully at all stages of life.

We offer a comprehensive benefits package, including career development opportunities, free medical coverage for employees, an excellent retirement savings plan, tuition reimbursement, and a company recognized as a great place to work in dozens of countries around the world.

If you are a motivated and detail-oriented individual with a passion for healthcare and medical devices, we encourage you to apply for this role.