Network Operations Center Manager

7 days ago

Knoxville, Tennessee, United States RCN Technologies Full time
Job Title: Network Operations Center Manager

RCN Technologies is seeking an exceptional leader to join our team as a Network Operations Center Manager. As a key member of our organization, you will be responsible for leading and motivating a cross-functional team to achieve strategic objectives and drive company growth.

Key Responsibilities:
  • Lead and motivate a cross-functional team to achieve strategic objectives and drive company growth.
  • Ensure exceptional customer service throughout the deployment and post-sales support journey.
  • Manage and optimize our network operations and customer support teams, providing industry-leading services for monitoring, maintenance, support, field service testing, systems maintenance, security management, training, development, and technical projects.
  • Implement and maintain quality standards, processes, and controls for successful service delivery and product assembly.
  • Collaborate with stakeholders to develop improvements to products based on field testing, customer feedback, and new ideas.
  • Maintain accountability for employee job requirements, success criteria, policies, and procedures, fostering a culture of extreme ownership.
  • Drive continuous improvement efforts, increasing efficiency and accuracy across operations.
  • Plan and recruit to maintain necessary staffing levels for successful operations.
Requirements:
  • Exceptional leadership skills with a proven track record of successfully leading teams and motivating employees.
  • At least 3-5 years in a team leadership position and a degree in Business, Information Technology, Management Information Systems, or a relevant field.
  • Passion for technology and sufficient understanding of network topology and network management.
  • Certifications from industry leaders such as Cradlepoint, Cisco, Digi, Inseego, Peplink, Juniper, Fortinet, Velocloud, Palo Alto, and Citrix are highly valued, along with relevant training to enhance your expertise.
  • Proficiency in managing multiple departments and initiatives concurrently.
  • Ability to make critical decisions and devise organizational plans for success.
  • Hunger for driving growth and seeking out opportunities for improvement.
  • Capability to tackle complex challenges and find innovative solutions.
  • Stellar verbal and written communication skills to engage with stakeholders.
  • Knowledge of Wireless Technology, Networking, and Telecommunications preferred (5G, 4G, cellular networking, Wi-Fi systems, POTS systems, local networking, Private cellular, IoT systems, and more).
  • Ability to work effectively with others on a common task, respecting the needs and contributions of the team.
Benefits:
  • Competitive compensation tailored to your experience and achievements.
  • Health, vision, and dental insurance options to ensure your well-being.
  • Work-life flexibility with Flex Days, Unlimited Paid Time Off, and 4 weeks of Paid Parental Leave for work-life integration.
  • Family-friendly environment with various events and a dynamic office space.
  • Access to hands-on and online courses to support your professional development.
  • Engaging work environment with a casual dress code, team-building meals and activities, and fully stocked refrigerators, snacks, and beer taps.

At RCN Technologies, we value our team members and offer a range of benefits to support their well-being and career growth. If you're an exceptional leader with a passion for technology and innovation, join our team and take part in shaping the future of connectivity.

  • Network Operations Center Manager

    2 weeks ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorAt Lorven Technologies, we are seeking a highly skilled Network Operations Center Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for supporting the day-to-day operations of our network infrastructure, including troubleshooting, monitoring, and...

  • Network Operations Center Manager

    1 week ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorLorven Technologies is seeking a highly skilled Network Operations Center Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for supporting and maintaining our network infrastructure, ensuring high availability and performance.Key Responsibilities:Support...

  • Network Operations Center Specialist

    4 weeks ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorLorven Technologies is seeking a highly skilled Network Operations Center Administrator to support our IT infrastructure.Key Responsibilities:Support line of business applications and in-house technologiesManage Active Directory, SCCM, and MECMAdminister SAN, application servers, file servers, communication...

  • Network Operations Center Technician

    3 days ago

    Knoxville, Tennessee, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Network Operations Center Technician to join our team. As a NOC Technician, you will be responsible for providing technical support and assistance to our network operations team.Key Responsibilities:Provide technical support and assistance to the network operations teamAssist with ongoing projects and upgrades to our...

  • Network Operations Center Administrator

    4 weeks ago

    Knoxville, Tennessee, United States Lorven Technologies Full time

    Job Title: Network Operations Center AdministratorLocation: OnsiteDuration: 6+ Months contractJob Summary:Lorven Technologies is seeking a highly skilled Network Operations Center Administrator to support our network infrastructure. As a key member of our team, you will be responsible for ensuring the smooth operation of our network, providing technical...

  • Network Operations Center Engineer

    1 week ago

    Knoxville, Tennessee, United States Ampcus Full time

    Ampcus Inc. Job OpportunityAmpcus Inc. is a leading provider of technology and business consulting services. We are seeking a highly skilled Network Operations Center Engineer to join our team.Key Responsibilities:Monitor network performance and respond to alerts in a timely manner.Collaborate with cross-functional teams to resolve complex technical...

  • Travel Center Operations Manager

    3 weeks ago

    Knoxville, Tennessee, United States Pilot Company Full time

    Job DescriptionPilot Company is a leading network of travel centers with a strong commitment to customer service and quality. We are seeking a skilled Shift Leader to join our team and oversee the daily operations of our store.Key Responsibilities:Supervise employees and ensure excellent customer serviceAssist managers with tasks to maintain a well-run...

  • Travel Center Operations Manager

    2 weeks ago

    Knoxville, Tennessee, United States Pilot Company Full time

    Pilot Company Retail General Manager Job DescriptionPilot Company is a leading network of travel centers with a strong presence in the industry. As a Retail General Manager, you will play a crucial role in overseeing our high-volume retail facilities and driving business growth.Key Responsibilities:Develop and execute business plans to achieve sales and...

  • Travel Center Operations Supervisor

    4 weeks ago

    Knoxville, Tennessee, United States Pilot Company Full time

    {"Job Title": "Travel Center Shift Lead", "Job Description": "Job OverviewPilot Company is a leading network of travel centers with a strong commitment to customer service and team member development.We are seeking a highly motivated and customer-focused individual to join our team as a Travel Center Shift Lead.As a Shift Lead, you will be responsible for...

  • Travel Center Operations Supervisor

    3 weeks ago

    Knoxville, Tennessee, United States Pilot Company Full time

    Job OverviewPilot Company is a leading network of travel centers with a strong commitment to quality and customer service. We are seeking a skilled Shift Lead to join our team and contribute to the success of our operations.The ideal candidate will possess excellent customer service skills, be self-motivated, and have a strong understanding of store...

  • Principal Network Architect

    4 weeks ago

    Knoxville, Tennessee, United States LPL Financial Full time

    Job Overview:LPL Financial is seeking a highly skilled Principal Network Engineer/Architect to design, engineer, and operate our LAN/WAN and hybrid Data Center environments. This individual will be responsible for providing scalable, resilient, and secure networking solutions for our organization, advisors, and clients.Key Responsibilities:Design and...

  • Travel Center Operations Manager

    4 weeks ago

    Knoxville, Tennessee, United States Pilot Company Full time

    Job SummaryPilot Company is seeking a highly motivated and customer-focused individual to join our team as a Travel Center Shift Lead. As a key member of our operations team, you will be responsible for supervising employees and ensuring the smooth operation of our travel centers.Key ResponsibilitiesSupervise Employees: Lead and motivate a team of employees...

  • Principal Network Architect

    4 days ago

    Knoxville, Tennessee, United States LPL Financial Full time

    Job Overview:LPL Financial is seeking a highly skilled Principal Network Engineer/Architect to design, engineer, and operate our LAN/WAN and hybrid Data Center environments. This individual will be responsible for providing scalable, resilient, and secure networking solutions for our organization, advisors, and clients.Key Responsibilities:Design and...

  • Principal Network Architect

    3 weeks ago

    Knoxville, Tennessee, United States LPL Financial Full time

    Job Overview:LPL Financial is seeking a highly skilled Principal Network Engineer/Architect to lead the design, engineering, and operations of our LAN/WAN and hybrid Data Center environments. This individual will be responsible for providing scalable, resilient, and secure networking solutions for our organization, advisors, and clients.Key...

  • Network Solutions Installer II

    2 weeks ago

    Knoxville, Tennessee, United States MasTec Network Solutions Full time

    About the JobAs a Network Solutions Installer II at MasTec Network Solutions, you will play a critical role in the installation and maintenance of telecommunications equipment and networks. Your primary responsibility will be to read and interpret installation specifications for various construction projects, ensuring that all work is completed to the...

  • Broadband Coaxial Network Supervisor

    2 weeks ago

    Knoxville, Tennessee, United States Fiber Network Services Inc Full time

    Job Title: Broadband/HFC Coax SplicerJob Summary:Fiber Network Services Inc is seeking a skilled Broadband/HFC Coax Splicer to join our team. As a key member of our operations team, you will be responsible for splicing, balancing, activating, and troubleshooting forward and reverse signal paths for new coax construction and BAU projects.Key...

  • Network Project Manager

    4 weeks ago

    Knoxville, Tennessee, United States The Judge Group Full time

    Job Title: Network Project ManagerWe are seeking a highly skilled Network Project Manager to join our team at The Judge Group. As a key member of our project management team, you will be responsible for administering and organizing all types of projects, from simple activities to more complex plans.Key Responsibilities:Administer and organize projects to...

  • Network Project Manager

    2 weeks ago

    Knoxville, Tennessee, United States The Judge Group Full time

    Job Title: Network Project ManagerWe are seeking a highly skilled Network Project Manager to join our team at The Judge Group. As a key member of our project management team, you will be responsible for administering and organizing all types of projects, from simple activities to more complex plans.Key Responsibilities:Administer and organize all types of...

  • Restaurant Operations Manager

    4 weeks ago

    Knoxville, Tennessee, United States Pilot Company Full time

    Pilot Company Restaurant General ManagerPilot Company is a leading network of travel centers with a strong presence in the industry. As a Restaurant General Manager, you will be responsible for the financial and operational performance of our high-volume, quick service restaurants.Key Responsibilities:Ensure excellent hospitality and guest serviceCreate a...

  • Childcare Center Manager

    2 weeks ago

    Knoxville, Tennessee, United States Wonderland Childrens Academy Full time

    Job Title: Childcare DirectorWe are seeking a dedicated and experienced Childcare Director to lead our team at Wonderland Children's Academy.Job SummaryThe Childcare Director will be responsible for overseeing the day-to-day operations of our child care center, ensuring a safe, nurturing, and educational environment for all children. This role requires...