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Customer Service Representative

2 months ago

Portland, Oregon, United States TricorBraun Full time

About the Role:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our Operations Team at TricorBraun. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Assist customers with orders, scheduling shipments, and providing quotes
  • Process and follow up on invoices
  • Work closely with our sales team to ensure seamless customer service
  • Utilize creative problem-solving skills to resolve customer issues

Requirements:

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with ERP packages (Microsoft Dynamics, SAP, Oracle, PeopleSoft)
  • Bachelor's degree (preferred) with two or more years of experience or equivalent combination

What We Offer:

  • Competitive salary and comprehensive benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment

About Us:

TricorBraun is a global leader in packaging solutions, with a reputation for excellence and customer satisfaction. We are committed to providing our employees with a positive and inclusive work environment, where they can grow and thrive.