Customer Service Representative

4 days ago


Des Plaines, Illinois, United States Oakton College Full time
Job Summary

We are seeking a highly motivated and detail-oriented student employee to join our team at Oakton College. As a Customer Service Representative, you will be responsible for providing exceptional customer service to students, faculty, and staff, while also assisting with cash handling and data entry tasks.

Key Responsibilities
  • Provide customer service to students, faculty, and staff in a professional and courteous manner.
  • Collect tuition payments and assist with payment plans.
  • Explain policies and procedures regarding tuition and payments.
  • Maintain confidentiality and secure handling of student payment information.
  • Refer students and visitors to the proper resources/offices.
  • Assist with data entry and special projects.
Requirements
  • Must be enrolled in at least 6 credit hours during the academic year.
  • Must have an overall GPA of 2.0 or higher and be in good standing at Oakton College.
  • Eligible to work in the United States.
  • Must be making satisfactory progress toward achieving their educational goals.
  • Cash handling experience, at least 6 months.
  • Computer skills, including data entry.
  • Good communication skills.
Working Conditions

This is a part-time student employee position, working approximately 15-20 hours per week. The cashier office is open Monday through Friday, 8:30am-5:00pm. A flexible schedule is required.



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