Vice President of Consumer Insights and Advocacy

2 weeks ago


Richardson, Texas, United States Goldman Sachs Full time

In the realm of Platform Solutions (PS), we are dedicated to crafting innovative and customer-focused financial products by merging the capabilities of a technology firm with the attributes of a major banking institution.

Our mission is to develop financial solutions that emphasize both customer and developer experiences.



Position Overview:
The Consumer Advocacy team at Goldman Sachs is seeking a Vice President-level expert to contribute to their initiatives in the United States. This team is committed to enhancing customer financial opportunities through a strategic advocacy framework.

Key Responsibilities:
  • Deliver strategic insights on customer analytics derived from diverse data sources.
  • Architect data systems for scalable analytics across multiple products.
  • Lead a team focused on identifying and analyzing customer challenges.
  • Collaborate with various business units to enhance analysis and pinpoint opportunities.
  • Establish governance protocols for disseminating customer trend information.
  • Ensure accountability in addressing customer requirements.
  • Oversee cross-functional projects with regulatory considerations.
  • Develop tools to assess customer financial well-being.
  • Assist in formulating an operational model for evaluating financial health.

Qualifications:
  • Minimum of 5 years of relevant experience, including at least 2 years in a leadership role.
  • Experience in consumer banking or financial services is preferred.
  • Expertise in data analytics and product knowledge.
  • Strong skills in stakeholder management and cross-functional collaboration.
  • Proven problem-solving abilities and adaptability in a dynamic environment.
  • Proficient in analyzing large datasets using SQL or similar tools.
  • Familiarity with analytical platforms such as Snowflake, Tableau, and Aqua Data Studio.
  • Exceptional written and verbal communication skills.
  • Comfortable presenting complex data to varied audiences.
  • Results-driven with the capacity to manage multiple projects efficiently.

About Goldman Sachs:
Goldman Sachs, founded in 1869, is a prestigious global investment banking, securities, and investment management firm. With its headquarters in New York, the company operates on an international scale. They are dedicated to fostering diversity and inclusion within the workplace and provide numerous growth opportunities for their employees. For more information about their culture, benefits, and team, please visit their official website. They also offer accommodations for candidates with special needs during the recruitment process.

Equal Opportunity Employer:
Goldman Sachs is an equal employment/affirmative action employer for Female, Minority, Disability, Veteran, Sexual Orientation, and Gender Identity.

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