Medical Assistant/Patient Service Representative
9 hours ago
At Shady Grove Fertility, we're committed to delivering exceptional patient care and making a positive impact in the lives of our patients. We're seeking an experienced and compassionate Medical Assistant/Patient Service Representative to join our team in our Colorado Springs, CO office.
Key Responsibilities:- Provide high-quality patient care and support in a fast-paced, professional environment
- Collaborate with physicians, other medical providers, and patients to ensure seamless care
- Manage lab specimens, maintain supplies, and document patient care services
- Provide exceptional customer service and support to patients
- Schedule appointments, answer phone calls, and check patients in/out
- Process prescription refills and pre-authorizations for medication
- Formal MA education/certification
- Strong phlebotomy skills and knowledge of insurance/benefits, medical terminology, and medical billing
- Background in women's health and fertility/IVF experience preferred
- Strong patient orientation, teamwork, and professionalism
- Competitive pay + bonus
- Comprehensive training and development opportunities
- Medical, dental, vision, and 401(k) matching
- Generous paid time off and holidays
- Tuition assistance and retirement plan
We're committed to growing our practice and promoting from within. If you're a motivated and compassionate individual who shares our mission and values, we encourage you to apply.
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