Medical Assistant/Patient Service Representative

9 hours ago


Colorado Springs, Colorado, United States US Fertility Full time
Make a Difference in People's Lives

At Shady Grove Fertility, we're committed to delivering exceptional patient care and making a positive impact in the lives of our patients. We're seeking an experienced and compassionate Medical Assistant/Patient Service Representative to join our team in our Colorado Springs, CO office.

Key Responsibilities:
  • Provide high-quality patient care and support in a fast-paced, professional environment
  • Collaborate with physicians, other medical providers, and patients to ensure seamless care
  • Manage lab specimens, maintain supplies, and document patient care services
  • Provide exceptional customer service and support to patients
  • Schedule appointments, answer phone calls, and check patients in/out
  • Process prescription refills and pre-authorizations for medication
Requirements:
  • Formal MA education/certification
  • Strong phlebotomy skills and knowledge of insurance/benefits, medical terminology, and medical billing
  • Background in women's health and fertility/IVF experience preferred
  • Strong patient orientation, teamwork, and professionalism
What We Offer:
  • Competitive pay + bonus
  • Comprehensive training and development opportunities
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Tuition assistance and retirement plan

We're committed to growing our practice and promoting from within. If you're a motivated and compassionate individual who shares our mission and values, we encourage you to apply.



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