Program Coordinator, Citywide Scattered Site Housing Initiative
4 weeks ago
About Us: CAMBA is a collaborative network of staff, volunteers, clients, donors, neighbors, and partners dedicated to fostering an inclusive New York City. Our mission is to ensure that all individuals and families have access to essential resources and support systems necessary for their well-being. We provide over 180 integrated programs across various sectors, including Education & Youth Development, Family Support, Employment Services, Health, Housing, and Legal Assistance. Our outreach extends to more than 73,000 individuals and families, with a significant focus on youth and marginalized communities. A majority of our clients are immigrants and refugees, and over 85% of the families we serve are living in poverty, reflecting the challenges faced by many New Yorkers today.
Citywide Scattered Site Housing Initiative: This program offers 48 scattered site housing units for individuals experiencing chronic homelessness and dealing with serious and persistent mental health issues. The housing units are strategically located throughout the city. Our case management team is dedicated to eliminating barriers to housing stability by ensuring that clients' fundamental needs are met and that they are connected to essential services, including mental health and substance use support. The operational aspect of the program ensures that housing units comply with habitability standards through collaboration with landlords and property management to address significant repairs and maintain unit readiness for new tenants. Clients contribute 30% of their income towards rent.
Role: Program Coordinator
Reports To: Senior Vice President
Key Responsibilities:
- Comprehend all aspects of contract obligations and effectively communicate these to the team.
- Train team members on program duties, processes, and procedures, ensuring compliance with contract stipulations.
- Collaborate with staff to establish achievable weekly and monthly performance goals aligned with contract requirements.
- Oversee and manage daily operations of direct reporting staff.
- Regularly observe staff interactions with clients and provide feedback.
- Conduct weekly reviews of client progress with the team.
- Perform periodic internal file audits and implement quality assurance measures to enhance service delivery.
- Provide crisis intervention and counseling to clients as necessary.
- Prepare reports and statistical data for management and funding agencies.
- Complete necessary program documentation for finance, payroll, and human resources.
- Assist in analyzing program and demographic data to inform improvements.
- Organize training opportunities for staff development.
- Consult with the Senior Vice President on programmatic and operational issues and with the Executive Vice President on clinical matters.
- Participate in meetings with staff, funders, and external agencies as required.
- Review and approve time sheets.
- Conduct performance evaluations for direct reporting staff.
- As needed, perform initial client assessments and periodic reassessments.
- Screen clients for eligibility and schedule intake appointments as necessary.
- Plan and facilitate social and peer support events, including group activities for clients.
Qualifications:
- Bachelor's degree (B.A.) with two (2) years of relevant experience, or
- Licensed Master's Degree in Social Work (LMSW) or Licensed Clinical Social Worker (LCSW) with one (1) year of relevant experience.
Additional Requirements:
- Relevant experience in a mid-sized organization (250+ employees) is preferred.
- Understanding and ability to work with individuals experiencing chronic homelessness and related issues.
- Familiarity with housing in congregate or transitional settings.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite.
- Bilingual in Spanish is preferred.
Compensation: $68,000 - $70,000 annually. The offered salary will be determined based on various factors, including experience, education, and internal equity.
Status: Full-time (35 hours per week)
Benefits: CAMBA provides a comprehensive benefits package, including health and dental insurance, a 403(b) retirement plan with employer matching, paid time off, and paid holidays.
CAMBA is an Equal Opportunity Employer. We value diversity and encourage individuals from all backgrounds to apply.
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