Operations Director

3 weeks ago


Lake Havasu City, Arizona, United States Air Control Home Services Full time
Job Title: Operations Manager

We are seeking an experienced Operations Manager to oversee the daily operations of our HVAC, plumbing, and electrical business. This role is pivotal in driving operational efficiency, fostering a positive work environment, and ensuring our team performs at its best.

Key Responsibilities:
  • Leadership & Team Development:
    • Lead, mentor, and inspire a team of managers that oversee technicians, customer service representatives, and support staff.
    • Foster a positive work culture that encourages professional growth and high performance.
    • Identify and nurture talent within the team, providing opportunities for advancement and skill development.
  • Operational Management:
    • Oversee daily operations, ensuring efficient workflow and adherence to company standards and safety regulations.
    • Develop and implement operational strategies to improve productivity and service quality.
    • Monitor and manage budgets, resources, and schedules to meet company objectives.
  • Customer Satisfaction:
    • Ensure exceptional customer service by maintaining high standards of quality and responsiveness.
    • Address customer concerns and resolve issues promptly and effectively.
  • Process Improvement:
    • Analyze operational processes and performance metrics to identify areas for improvement.
    • Implement best practices and innovative solutions to enhance operational efficiency and effectiveness.
  • Compliance & Reporting:
    • Ensure compliance with industry regulations, company policies, and safety standards.
    • Prepare and present reports on operational performance, including key metrics and areas for improvement.
Qualifications:
  • Proven experience in a leadership role within HVAC/plumbing/electrical or similar technical field.
  • Demonstrated ability to manage and inspire teams, with a focus on professional development and employee engagement.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading company in the HVAC, plumbing, and electrical industry.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please submit your application.


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