Director of Billing Operations Manager
2 days ago
Acumen Fiscal Agent is a leading provider of innovative financial management services, backed by superior customer service. Our mission is to empower individuals to lead independent lives through exceptional participant-directed programs.
Job Title: Director of Billing OperationsJob SummaryThe Director of Billing Operations will oversee and manage the billing department, ensuring accurate and timely invoicing, compliance with relevant laws and regulations, and continuous improvement of billing processes.
Key Responsibilities- Oversee Billing Processes: Manage the billing department to ensure accurate and timely invoicing for all clients.
- Revenue Assurance: Identify possible inaccuracies to prevent lost or inaccurate revenue reporting.
- Compliance: Ensure compliance with federal, state, and local billing regulations.
- Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy in billing operations.
- Team Leadership: Lead, mentor, and develop billing staff to achieve departmental goals.
- Reporting: Prepare and present regular reports on billing activities to senior management.
- Audit and Reconciliation: Conduct regular audits and reconciliations of billing records to ensure accuracy and compliance.
- Stakeholder Collaboration: Work closely with Finance, Sales, and other departments to align billing processes with organizational goals.
- Technology Integration: Evaluate and implement billing software and systems to improve operational efficiency.
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field. A Master's degree is preferred.
- Minimum of 7-10 years of experience in billing operations, with at least 5 years in a leadership role.
- Strong analytical skills, excellent communication and leadership abilities, and proficiency in billing software.
- In-depth knowledge of billing regulations and best practices.
- Exceptional attention to detail and accuracy.
- Strong problem-solving skills and ability to handle complex issues.
- Ability to think creatively and propose innovative solutions to improve processes.
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