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Catering Sales Manager

2 months ago

Monticello New York, United States The Kartrite Resort and Indoor Waterpark Full time
About Us

The Kartrite Resort and Indoor Waterpark is a premier luxury lodge experience in the Catskills, offering an unforgettable adventure for families of all ages. We are seeking passionate and engaged team members to join us in creating exceptional experiences for our guests.

Job Summary

We are looking for a highly skilled Catering Sales Manager to join our team. The successful candidate will be responsible for managing catering accounts, soliciting new business, and maintaining relationships with existing clients to achieve revenue goals.

Key Responsibilities
  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
  • Understand and apply monthly forecasting and annual budget processes, as well as pace and productivity.
  • Evaluate catering business opportunities to maximize revenue and profitability while achieving customer expectations.
  • Participate in research on competitors' products, services, and pricing to develop strategic business plans.
  • Maximize revenue by selling all facets of the hotel to previous, current, and potential clients, including room rental, A/V, and other revenue generation opportunities.
  • Develop and maintain long-term client relationships to consistently book repeat business.
  • Actively participate in industry-related organizations and community/civic activities to maintain awareness within the community and create booking opportunities.
  • Utilize sales techniques, including closing skills and negotiating skills, to achieve sales goals.
  • Work closely with the banquet department on operations and event execution, and provide overall direction, coordination, and evaluation of catering events sold.
  • Provide A/V equipment and operate A/V as a profit center.
  • Effectively use and teach computers, specifically Delphi, Word, and Excel.
  • Stay up-to-date on market trends, competition, and key hotel customers.
  • Work with outside vendors to ensure client satisfaction for all events/groups.
Requirements
  • Prior experience in the field of hospitality, with specific experience in catering sales.
  • 1+ year in catering sales required.
  • Must have experience at a similar size and quality hotel.
  • High School Diploma or equivalent required; Bachelor's Degree preferred.
  • Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
  • Knowledge of hotel features, benefits, and competing hotels within the market.
  • Ability to work effectively under time constraints and deadlines.
  • Must possess computer skills, including Microsoft Word, Excel, and Delphi.
  • Effective verbal and written communication skills.
Benefits

HEI Hotels and Resorts offers a comprehensive benefit program that provides choices for physical, mental, and financial wellness. Our benefits include:

  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
  • Vision insurance programs through EyeMed.
  • Vacation, Sick, and Vacation programs.
  • Supplemental, Spousal, and Child Life insurance.
  • Short and Long-Term Disability plans.
  • 401(k) Savings Plan with matching funds.
  • Discounts through our 'YouDecide' and Hotel Room Discount programs.