Guest Experience Ambassador
2 days ago
At The Ritz-Carlton, we take pride in delivering exceptional guest experiences that exceed expectations. As a Guest Experience Expert, you will play a vital role in creating lasting memories for our guests. Your attention to detail, proactive approach, and commitment to excellence will ensure that every interaction is a positive one.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and efficient manner
- Complete reports and share knowledge of the local area to enhance the guest experience
- Work collaboratively with colleagues to ensure seamless service delivery
- Embody the Gold Standards of The Ritz-Carlton, including our Employee Promise, Credo, and Service Values
Requirements:
- High school diploma or equivalent
- No related work experience required
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to lift, carry, and move objects weighing up to 10 pounds
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
Join us in delivering exceptional guest experiences and making a lasting impact on our guests' lives.
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