Branch Manager

4 days ago

Amarillo, Texas, United States Daikin Full time
Daikin Comfort Technologies Distribution, Inc. Job Opportunity

We are seeking a highly skilled and experienced professional to fill the role of Branch Manager at our Amarillo, TX branch. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the branch, ensuring successful and timely completion of assigned duties, and maintaining strong relationships with our customer base.

Key Responsibilities:
  • Manage and oversee the day-to-day operations of the branch, including staffing and ensuring successful and timely completion of assigned duties.
  • Review and approve hours worked and PTO using Kronos.
  • Conduct periodic audits to ensure work is compliant with established protocols and processes and objectives.
  • Maintain sales, including reviewing and editing credits, negative inventory, damage inventory, and cash reconciliations.
  • Communicate regularly with the branch customer base to establish and maintain strong relationships.
  • Enter all sales calls in CRM.
  • Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff.
  • Provide knowledge and skill development opportunities for employees with proper training and guidance.
  • Ensure employees complete all assigned training in a timely manner.
  • Effectively coach, counsel, and hold employees accountable.
  • Collaborate with Human Resources regarding disciplinary actions.
  • Develop plans for increased branch profitability and productivity.
  • Process purchase orders, research low stock and receivables, and process branch payables.
  • Audit cash drawers and truck metrics.
  • Remain current with warranty processing and follow up quickly on rejections.
  • Oversee all aspects of profit center operations, working closely with the Credit Department at Corporate.
  • Stay current with cycle counts and keep dead stock at a minimum.
  • Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.
  • Review P&L, hold safety meetings, security reports, and maintain facility.
  • Complete all tasks on the Branch Manager's monthly/daily checklist.
  • Act as a safety leader and conduct weekly safety committee meetings.
  • Complete any Flash reports within the required timeline and communicate issues/injuries immediately.
  • Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.
  • Provide Regional Operations Manager with any requested branch-specific information/reports and provide vital information in a timely manner.
  • Maintain a 93%, or higher, audit score.
  • Maintain a working knowledge of company benefits and employee handbook policies.
  • Ensure employees are following safety protocols, including maintaining an organized and clean work environment.
  • Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.
  • May work outside regular working hours in case of emergencies within the branch as required.
Requirements:
  • 1 year in a leadership/supervisory role.
  • Experience in the HVAC wholesale industry is strongly preferred.
  • High School diploma or GED equivalent.
  • College degree is strongly preferred.
Equal Employment Opportunity:

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

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