Part Time Associate
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as an Associate Banker- Market Expansion in Branch Banking. As a key member of our branch team, you will play a critical role in delivering exceptional customer experiences and contributing to the success of our branch.
Key Responsibilities- Engage with clients as they enter the branch, providing a warm welcome and making them feel valued and appreciated.
- Manage lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings as needed.
- Perform branch operations, including managing cash devices and adhering to all bank policies and procedures.
- Provide proactive client outreach to gauge success and offer new tools to help clients meet their consumer banking and investment goals.
- Champion new Associate Banker skills, such as tablet utilization and account opening, and help colleagues as they learn.
- Educate clients on the usage of technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- 6+ months of customer service experience.
- High school diploma or GED equivalent.
- Bilingual English and Spanish required.
- Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
- Professional, interpersonal, thorough, detailed-oriented, and organized with follow-up skills.
- Strong desire and ability to influence, educate, and connect customers to technology.
- Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We offer a competitive total rewards package, including base salary, commission-based pay, and discretionary incentive compensation. We also provide a range of benefits and programs to meet employee needs, including comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
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