Clinical Account Executive

4 days ago

Amarillo, Texas, United States LHC Group Full time
Job Summary

We are seeking a highly motivated and experienced Clinical Account Executive to join our team at LHC Group. As a Clinical Account Executive, you will be responsible for coordinating the referral of patients to home health, ensuring that patient choice of the home care services is honored. You will also evaluate patient's suitability for home health upon request from the physician/facility, receive referrals from the physician/facility assigned and send to the appropriate branch of the home health agency, and act as a liaison between the patient/caregiver and the physician and the home health agency.

In this role, you will have the opportunity to cultivate relationships and educate patients, families, and colleagues on resources to help lead healthy, productive lives. You will also have flexibility for true work-life balance and company-wide support and resources to help you achieve your goals.

Responsibilities
  • Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored.
  • Evaluates patient's suitability for home health upon request from the physician/facility.
  • Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency.
  • Acts as a liaison between the patient/caregiver and the physician and the home health agency.
  • Schedules and coordinates physician follow up appointments when appropriate.
  • Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse.
  • Communicates to the home health agency any orders or changes that the physician implements.
  • Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency.
  • Follows up to ensure that the original order is mailed or delivered to the home health agency.
  • Facilitates/orders DME equipment after obtaining a signed prescription from the physician. Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable.
  • Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement.
  • Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has. The DON or Branch Manager will follow up to ensure that the issues are handled and corrected appropriately.
  • Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office.
  • Meets personal performance goal assigned and admission budget for the location.
  • Participates in all sales calls and company in-services.
  • All other duties as assigned.
Education and Experience

Experience Requirements

  • Prior Home Health experience

License Requirements

  • Must have formalized clinical training from an accredited institution and be licensed in the state.
  • Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation.

Skill Requirements

  • Excellent presentation, negotiation and relationship-building skills.
  • Must have strong computer skills to meet Microsoft Outlook and CRM software.
  • Must have the ability to work independently with minimal supervision and be self-motivated.

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