Customer Relationship Specialist

3 weeks ago


Beaver, Pennsylvania, United States Citizens Full time
Job Overview

Citizens Bankers play a vital role in building lasting relationships with customers by providing trusted advice on their personal financial goals. As a key member of our team, you will be responsible for understanding customers' needs and recommending tailored solutions to help them achieve success.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their financial needs and preferences.
  • Provide expert guidance on banking solutions, including spending, saving, borrowing, and investing options.
  • Collaborate with cross-functional teams to deliver innovative solutions that meet customers' evolving needs.
Why Join Us?
  • Meaningful work & relationships – Help customers make informed financial decisions that impact their lives.
  • Commitment to community – Contribute to our community development initiatives, such as volunteer programs.
  • Career opportunities, reward, and upskilling – Grow your career through promotions and opportunities for professional development.
  • Exceptional benefits – Enjoy comprehensive health care coverage, a 401K plan, tuition assistance, and other perks.
Requirements
  • High School degree or GED required.
  • 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
  • Strong communication and interpersonal skills to build relationships with customers.
  • Ability to adapt to changing market conditions and customer needs.
  • Demonstrated skills in using digital technology to support business goals.
Estimated Salary:

$25/hour and up



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