Customer Engagement Specialist

1 day ago


Beaver Falls, Pennsylvania, United States Valvoline Instant Oil Change Full time
Role Summary: We are seeking a skilled Customer Service Advisor to join our team at Valvoline Instant Oil Change. In this role, you will be responsible for interacting with customers, providing expert advice on oil change options and additional services, and building long-term relationships. If you possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities:
  • Provide personalized service to customers, responding to their needs and concerns
  • Offer expert advice on oil change options and additional services, ensuring customers receive the best possible experience
  • Build long-term relationships with customers, fostering loyalty and retention
  • Work collaboratively with colleagues to achieve sales targets and deliver exceptional customer experiences
  • Participate in ongoing training and development programs to enhance skills and knowledge

Requirements: To succeed in this role, you must have a high school diploma or equivalent, possess excellent communication skills, and be comfortable working in a fast-paced environment. A background in customer service or sales is an asset, but not required.

What We Offer: As a valued member of our team, you will enjoy a comprehensive compensation package, including a competitive salary, comprehensive benefits, and opportunities for career advancement. We also offer a range of employee discounts and perks, including discounted oil changes and other automotive services.

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