Lead Aluminum Technical Service Representative

4 weeks ago


Atlanta, Georgia, United States Novelis North America HQ Full time
Job Title: Lead Aluminum Technical Service Representative

Novelis North America HQ is seeking a highly skilled and experienced Lead Aluminum Technical Service Representative to join our team. As a key member of our Quality and Technical Services team, you will be responsible for providing technical leadership and direction to our organization, ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Provide technical guidance and support to customers, production facilities, and tolling service centers on aluminum product quality and performance.
  • Conduct quality surveillance, problem-solving, and root cause analysis to identify and resolve customer complaints and product quality issues.
  • Develop and implement process improvements to enhance customer satisfaction and product quality.
  • Collaborate with cross-functional teams to ensure effective communication and coordination of technical services.
  • Provide training and development opportunities to peers and colleagues to enhance their technical skills and knowledge.

Requirements:

  • Bachelor's or Master's degree in engineering, business, or a related field, or equivalent experience.
  • Minimum 5-10 years of experience in a large complex manufacturing environment, preferably in the aluminum industry.
  • Strong analytical and problem-solving skills, with the ability to communicate complex technical information to non-technical stakeholders.
  • Excellent leadership and interpersonal skills, with the ability to work effectively in a matrix organization.
  • Ability to travel up to 80% as required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • The chance to work with a leading company in the aluminum industry.

Novelis is an equal opportunities employer and welcomes applications from diverse candidates.



  • Atlanta, Georgia, United States Cogent Analytics Full time

    Job SummaryWe are seeking a highly skilled Technical Sales Representative to join our team at Cogent Analytics. As a Technical Sales Representative, you will be responsible for providing technical support and sales services to our customers in the paper industry.Key ResponsibilitiesProvide technical support and sales services to customers in the paper...


  • Atlanta, Georgia, United States Georgia-Pacific Full time

    Role SummaryWe are seeking a highly skilled Technical Lead to spearhead our cloud application development efforts. This individual will be responsible for driving the technical direction of our cloud-based trading platform, ensuring its scalability, maintainability, and sustainability.Key ResponsibilitiesArchitect and design cloud-based solutions that meet...

  • Senior Technical Lead

    4 weeks ago


    Atlanta, Georgia, United States Nagarro Full time

    Job Title: Senior Technical LeadJob Summary:Nagarro is seeking a highly skilled Senior Technical Lead to lead AEM Forms and AEM Sites projects. The ideal candidate will have a strong understanding of AEM architecture and components, as well as proficiency in Java, JavaScript, HTML, CSS, and related web technologies.Key Responsibilities:• Understand client...


  • Atlanta, Georgia, United States Schneider Electric Full time

    Job SummaryWe are seeking a skilled Field Service Representative to join our team at Schneider Electric. As a Field Service Representative, you will play a critical role in providing exceptional customer service and technical support for our clients.Key Responsibilities:Perform assembly, startup, diagnostic, repair, and preventive maintenance on electrical...

  • ITSM Technical Lead

    4 weeks ago


    Atlanta, Georgia, United States Bose Full time

    At Bose, we're committed to delivering valuable and reliable business and technology solutions. As an ITSM Technical Lead, you'll play a key role in driving this mission forward.Key Responsibilities:Engage with stakeholders to understand business needs and translate them into technical requirements.Lead requirement gathering sessions to capture functional...


  • Atlanta, Georgia, United States Internal Revenue Service Full time

    Job Title: Supervisory Contact Representative - Lead Customer Experience ManagerAbout the Job:This Supervisory Contact Representative - Lead Customer Experience Manager role is a fantastic opportunity to make a meaningful impact on the Internal Revenue Service's (IRS) customer experience. As a leader in our Taxpayer Services Division, you will be responsible...


  • Atlanta, Georgia, United States QuEST Global Services Pte. Ltd Full time

    Job Title: Technical Implementation LeadJob Summary:We are seeking a highly experienced Technical Implementation Lead to join our team at QuEST Global Services Pte. Ltd. As a Technical Implementation Lead, you will be responsible for supporting the preparation of information, knowledge, and experiences within the team and across departments.Key...


  • Atlanta, Georgia, United States TechnoGen Full time

    Job Description:As a Senior Salesforce Developer at TechnoGen, you will lead technical requirements sessions, architect and document technical solutions, and develop on the platform. You will design and develop interfaces between Salesforce and other systems, manage client expectations, and scope. This position acts as a liaison between the client and...


  • Atlanta, Georgia, United States AVI Systems Full time

    Job SummaryWe are seeking a highly skilled Technical Services Manager to lead our technical services team at AVI Systems. The successful candidate will have a strong background in managerial, business, and financial planning, as well as technical skills in a technical service or product sector.Key Responsibilities- Plan and manage resources to deliver...


  • Atlanta, Georgia, United States RSM Atlanta Full time

    Customer Service RepresentativeRSM Atlanta LLC is seeking an experienced Customer Service Representative to provide first-level support for restaurant facilities and equipment. The ideal candidate will communicate effectively with clients, vendors, and internal customers to resolve issues and concerns in a timely and professional...


  • Atlanta, Georgia, United States Stellantis Financial Services US Full time

    Job Summary:The MuleSoft Technical Lead will be responsible for leading the design, development, and implementation of integration solutions using MuleSoft's Anypoint Platform. This role requires a strong understanding of integration strategies, architecture, and development principles.Key Responsibilities:Collaborate with stakeholders to define integration...


  • Atlanta, Georgia, United States Centraprise Full time

    Job Title: Technical Product OwnerJob Summary:Centraprise is seeking a skilled Technical Product Owner to lead the development of our software products. The ideal candidate will have Airlines Industry experience and a strong understanding of Agile methodologies.Key Responsibilities:Provide clear documentation of progress and deliverables, including ownership...


  • Atlanta, Georgia, United States Centegix Full time

    Job OverviewCentegix is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces. As a Technical Support Team Lead, you will play a critical role in ensuring our customers' technical issues are resolved quickly and accurately.Key Responsibilities:Customer Service: Manage customer issues with accuracy,...


  • Atlanta, Georgia, United States AVI Systems Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Services Manager to join our team at AVI Systems. The successful candidate will have a strong background in managerial, business, and financial planning, as well as technical skills in a technical service or product sector.Key Responsibilities:Plan and manage resources to deliver technical...


  • Atlanta, Georgia, United States Colliers International Full time

    Key Responsibilities:The Technical Services Director will lead a regional maintenance operation and team, establishing and implementing preventative maintenance tasks and schedules per location/market, and incorporating a reactive program that complements the PM program. This role will also involve implementing CMMS technology, hiring and training...


  • Atlanta, Georgia, United States Metric5 Full time

    Job Title: PeopleSoft Technical Team LeadWe are seeking a highly skilled PeopleSoft Technical Team Lead with extensive experience in PeopleSoft HCM 9.2. The ideal candidate will have a strong technical background, a deep understanding of PeopleSoft architecture, and the ability to lead technical teams in designing, developing, and supporting complex...


  • Atlanta, Georgia, United States QuEST Global Services Pte. Ltd Full time

    Job Title: Technical ManagerCompany: QuEST Global Services Pte. LtdJob Summary:We are seeking a highly skilled Technical Manager to join our team at QuEST Global Services Pte. Ltd. As a Technical Manager, you will be responsible for overseeing technical teams and ensuring the delivery of technically correct products.Key Responsibilities:Technically oversee...


  • Atlanta, Georgia, United States Converge Technology Solutions Full time

    Department: Managed Services Position Title: Product Manager (Technical)Job Summary:We are seeking a skilled Product Manager to lead the product planning and execution throughout the Product Lifecycle. This role would involve gathering and prioritizing product and customer requirements, defining the product vision, and working cross-functionally to ensure...


  • Atlanta, Georgia, United States Omni Inclusive Full time

    Job SummaryAt Omni Inclusive, we are seeking a highly skilled Senior Android Technical Lead to join our team. The ideal candidate will have 10+ years of experience in Android development, preferably in the healthcare domain. As a technical lead, you will be responsible for providing guidance to a team of developers, enhancing their technical capabilities,...


  • Atlanta, Georgia, United States Centraprise Full time

    Job Title: Technical Product OwnerLocation: Atlanta, GAJob Type: FulltimeJob Description: Must have Airlines Industry experienceAt Centraprise, we are seeking a skilled Technical Product Owner to lead our software development projects. The ideal candidate will have a strong background in Agile methodologies and experience working with business stakeholders....