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Social Services Coordinator

2 months ago

Independence, Missouri, United States The Salvation Army USA Central Territory Full time

Position Overview: The primary responsibility of this role is to facilitate social services initiatives for individuals and families in need. This includes providing direct support and referrals based on established guidelines, as well as evaluating families with minor children for eligibility in the Pathway of Hope (POH) program. Services will be delivered through a strength-based case management approach aimed at empowering families to overcome crises and improve their life circumstances.

Key Responsibilities:

  • Outreach and Engagement: Conduct community outreach to identify eligibility criteria and engage with the target population.
  • Screening and Assessment: Perform screening interviews and assessments to determine program eligibility and needs.
  • Case Management: Develop individualized case plans focusing on housing stability, financial resources, and self-determination.
  • Resource Connection: Assist participants in accessing community resources and provide advocacy as needed.
  • Documentation: Maintain detailed case files, including assessments, progress notes, and discharge plans.
  • Data Management: Ensure accurate data entry and reporting for program evaluation and compliance.
  • Networking: Build and maintain relationships with community agencies to enhance service delivery.
  • Training and Development: Participate in ongoing training and workshops to enhance skills and knowledge.

Qualifications:

Education: A degree in a human services field is preferred; significant experience in case management may substitute for formal education.

Experience: A minimum of two years in a case management role within a social services environment is required.

Skills: Strong communication abilities, cultural sensitivity, problem-solving skills, and the capacity to work collaboratively with diverse populations are essential.

Physical Requirements: The role involves various physical activities, including sitting, standing, and occasional lifting.

Travel Requirements: Local travel for community engagement and meetings is expected.

Work Environment: This is a full-time position, with responsibilities carried out in both office and community settings.

Mission Statement: The Salvation Army is committed to serving individuals and families with compassion and respect, guided by our faith-based mission to meet human needs without discrimination.