Senior Intake Coordinator
4 weeks ago
At Trilogy Health Services, we're committed to providing exceptional care to our residents. As our Central Intake Coordinator, you'll play a critical role in ensuring that referrals are processed efficiently and effectively.
Key Responsibilities:
- Monitor hospital portals for new referrals and confirm receipt in the portal.
- Coordinate the initial intake and clinical assessment of each referral, and work referrals to green, yellow, or red-light status.
- Communicate received referrals with corresponding hospital liaison for further follow-up.
- Send all received referrals for benefit verification.
- Document all received referrals in the Customer Relationship Management software.
- Utilize portals for documentation of status of each referral (accepted, denied, considering).
- Evaluate referrals to be assigned to the appropriate campuses based on payer source and bed availability.
- Support sales throughout the initial referral process.
Requirements:
- Associate Degree
- 3-5 years of experience
Physical Requirements:
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
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