Senior Intake Coordinator
5 days ago
Role Summary:
As a Central Intake Coordinator at Trilogy Health Services, you will play a vital role in the intake process, ensuring seamless coordination of referrals and clinical assessments. Your primary responsibility will be to review referrals from hospital systems, case managers, and facility leadership teams, and work with them to determine the best course of action.
Key Responsibilities:
- Monitor hospital portals for new referrals and confirm receipt in the portal.
- Coordinate initial intake and clinical assessment of each referral, and work referrals to green, yellow, or red-light status.
- Communicate received referrals with corresponding hospital liaison for further follow-up.
- Send all received referrals for benefit verification.
- Document all received referrals in the Customer Relationship Management software.
- Utilize portals for documentation of status of each referral (accepted, denied, considering).
- Escalate clinical yellow light referrals to campus clinical support for clinical determination.
- For referrals not Medicare A primary, work up med cost out and send to Divisional Vice President for approval as required.
- Evaluate referrals to be assigned to the appropriate campuses based on payer source and bed availability.
- Support sales throughout initial referral process.
Requirements:
- Associate Degree
- 3-5 years of experience
Work Environment:
As a member of the Trilogy Health Services team, you will work in a dynamic and supportive environment that values flexibility and work-life balance. Our freshly renovated Home Office features collaborative workspaces, rotating cubicles, and meditation areas, allowing you to work in a style that suits you best.
Benefits:
- Competitive salaries and weekly pay
- 401(k) Company Match
- Mental Health Support Program
- Student Loan Repayment and Tuition Reimbursement
- Health, vision, dental & life insurance kick in on the first of the month after your start date
- First time homebuyers' program
- HSA/FSA
- And so much more
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