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Hospitality Operations Manager
2 months ago
Experience in Hotel Management Required
Wyndham Property is in search of a Hospitality Operations Manager who possesses a solid history of enhancing daily revenue while effectively overseeing staff. The ideal candidate should be assertive, capable of motivating and inspiring team members to deliver exceptional Guest Service satisfaction.
Compensation:$40,000 - $55,000 annually
Key Responsibilities:- Oversee all facets of daily hotel operations as a proactive Manager, leading your team on a daily basis
- Address and resolve any Guest concerns
- Supervise all departments, including Maintenance, Housekeeping, and Front Desk
- Manage housekeeping cost control in collaboration with the Housekeeping Supervisor
- Prepare and facilitate Quality Assurance inspections
- Generate daily, weekly, and monthly reports for the Hotel Owner and Corporate Office
- Control expenditures and manage the ordering of hotel supplies
- Submit all invoices and receipts to the corporate office for payment and accounting
- Engage in Sales and Marketing efforts, including online promotions and advertising
- Focus on attracting and managing guest room blocks with existing clients while pursuing new business opportunities
- A minimum of 3-5 years of experience in Hotel Management is required
- Experience with Synexis is necessary
- Demonstrated success as a leader with proven results in sales and hotel operations
- Must be a proactive Manager who directly supervises all departments
- Exhibit excellent Guest Service and Management capabilities
- Ability to collaborate with the Corporate Office, accepting guidance and training
- Previous experience in a managerial role overseeing and leading a hospitality team is essential
- Experience with Wyndham brand is preferred but not mandatory
- Candidate may reside on the property or in the local area
Our Wyndham property is strategically located in the business district. We value teamwork among our employees and expect them to handle all guest interactions with professionalism and a positive attitude.