Parts and Accessories Specialist

2 weeks ago


Greeley, Colorado, United States Elway Powersports Full time
{"Job Title": "Parts and Accessories Specialist", "Job Description": "Customer Service

We are seeking a skilled Parts and Accessories Specialist to join our team at Elway Powersports. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities:

  • Greet all customers in a courteous and friendly manner.
  • Provide excellent service to all customers.
  • Develop and share knowledge of all Parts and Accessories, merchandise, parts history, and motorcycle/ATV/UTV service.
  • Multitask while serving customers and maintain customer satisfaction.
  • Handle telephone transactions quickly and courteously.
  • Point out sales, specials, new merchandise, and offer additional product that may complement the customer purchase.
  • Assist customers with determining Parts and Accessories requirements and researching merchandise in catalogues.
Clean & Efficient Parts & Accessories Environment

We are committed to maintaining a clean and efficient Parts and Accessories environment. As a Parts and Accessories Specialist, you will be responsible for:

  • Receiving and processing parts from distributors.
  • Checking merchandise received against purchase invoices and preparing product for the showroom floor.
  • Conducting or participating in periodic physical inventory of all merchandise.
  • Maintaining updated customer mailing lists.
  • Becoming familiar and efficient with all phases of the computer system required for P&A management.
Qualifications & Job Requirements

To be successful in this role, you will need:

  • One year or more knowledge and experience with Harley-Davidson, Honda, Yamaha, and Polaris motorcycles.
  • Knowledge of ATV/UTVs and other products sold by the dealership, and/or the desire to acquire training and experience related to our brands.
  • Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
  • Ability to use Electronic Parts Catalog, Parts and Accessories manuals, and online resources to provide product pricing, sales, quotes, and ordering.
Benefits

We offer a comprehensive benefits package, including:

  • Health Insurance
  • Dental Insurance
  • Paid Time Off (PTO)
  • Vision Plan
  • Retirement Plan/401k
  • Employee Discounts on Products and Merchandise
Schedule

We are open 8 hours a day, Tuesday through Saturday, with schedules that may include one 3-day weekend per month. Our dealership schedule is from 8:30am to 6:00pm.

", "lang_code": "en-US"}

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