Parts and Accessories Specialist
2 weeks ago
We are seeking a skilled Parts and Accessories Specialist to join our team at Elway Powersports. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Greet all customers in a courteous and friendly manner.
- Provide excellent service to all customers.
- Develop and share knowledge of all Parts and Accessories, merchandise, parts history, and motorcycle/ATV/UTV service.
- Multitask while serving customers and maintain customer satisfaction.
- Handle telephone transactions quickly and courteously.
- Point out sales, specials, new merchandise, and offer additional product that may complement the customer purchase.
- Assist customers with determining Parts and Accessories requirements and researching merchandise in catalogues.
We are committed to maintaining a clean and efficient Parts and Accessories environment. As a Parts and Accessories Specialist, you will be responsible for:
- Receiving and processing parts from distributors.
- Checking merchandise received against purchase invoices and preparing product for the showroom floor.
- Conducting or participating in periodic physical inventory of all merchandise.
- Maintaining updated customer mailing lists.
- Becoming familiar and efficient with all phases of the computer system required for P&A management.
To be successful in this role, you will need:
- One year or more knowledge and experience with Harley-Davidson, Honda, Yamaha, and Polaris motorcycles.
- Knowledge of ATV/UTVs and other products sold by the dealership, and/or the desire to acquire training and experience related to our brands.
- Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
- Ability to use Electronic Parts Catalog, Parts and Accessories manuals, and online resources to provide product pricing, sales, quotes, and ordering.
We offer a comprehensive benefits package, including:
- Health Insurance
- Dental Insurance
- Paid Time Off (PTO)
- Vision Plan
- Retirement Plan/401k
- Employee Discounts on Products and Merchandise
We are open 8 hours a day, Tuesday through Saturday, with schedules that may include one 3-day weekend per month. Our dealership schedule is from 8:30am to 6:00pm.
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