E-commerce Search Supervisor

4 weeks ago


Atlanta, Georgia, United States Publicis Groupe Full time
Job Description

The Supervisor, Search supporting e-commerce is responsible for building and maintaining an effective and productive relationship with the client. This role requires a mastery of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAP. The ideal candidate will have a strong understanding of e-commerce trends and be able to apply detailed knowledge to actionable insights and recommendations.

Key Responsibilities:

  • Act as an e-commerce subject matter expert for internal and external stakeholders by staying ahead of e-commerce trends
  • Partner to build end-to-end ecommerce strategy and plans for the client to help Integrate ecommerce search into larger Retail Media plans and strategies
  • Collaborate with direct reports, colleagues, and peers across the organization to provide insight and recommendations
  • Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
  • Draw on previous experiences, uses a variety of approaches to identify client needs and exceeding their expectations
  • Understand the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obvious
  • Identify patterns and trends that relate to a particular situation and uses that knowledge to come up with creative solutions
  • Provides performance reporting against client goals with insights and optimization recommendations
  • Develop budget and performance projections for testing new partners or technology
  • Conduct monthly client billing audits
  • Partner with Associate Director to develop processes for improved work flow within Zenith and between agency partners and vendors
  • Maintain stellar relationships with the vendor partners to further advance Zenith as a preferred client partner
  • Manage and provide formal training to new team employees
  • Work to master, identify, and communicate trends in search and in client industries

Requirements:

  • Bachelor's degree or higher in marketing, advertising, business or equivalent
  • 3+ years of media management experience with an emphasis on e-commerce search across partners such as Walmart, Kroger, Instacart and/or Amazon
  • 3+ years experience utilizing e-Commerce software such as Pacvue, Skai or Profitero
  • 3+ years of hands-on experience managing and optimizing ecommerce search buys
  • 3+ years experience with setting up and building out campaigns
  • Experience in applying search to brand-building & direct response initiatives
  • Strong analytics, organizational, and communication skills
  • Previous leadership/management experience is preferred
  • Excellent communication and organizational skills
  • Ability to work independently and collaboratively with diverse groups
  • Proficiency in Microsoft Office including Excel and PowerPoint as well as other equivalent programs and as appropriate specific industry tools and technology
  • A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
  • Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions


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