Customer Service Representative

2 weeks ago


Henderson NV, United States Joann Cuevas - State Farm Agent Full time
Position Overview

Are you a customer-focused individual who enjoys working with the public? If so, we may have the perfect opportunity for you. As a State Farm Agent Team Member, you will be responsible for providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Provide excellent communication skills, both written and verbal.

Benefits
  • 401K
  • Hourly pay
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within our agency

Requirements
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer

About Our Agency
  • We are a growth-oriented agency with a team of highly motivated individuals.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • We are located in Northwest Las Vegas and are open 9am-5:30pm, Monday-Friday.


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