Customer Service Representative
4 weeks ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Amerivet Services LLC. As a key member of our front desk staff, you will be responsible for providing exceptional client service, handling client inquiries, and ensuring a smooth and efficient experience for our clients and their pets.
Key Responsibilities- Client Communication: Respond to client inquiries, answer phone calls, and provide information about our services and policies.
- Appointment Scheduling: Schedule appointments for clients, manage the appointment schedule, and communicate with clients about wait times.
- Client Relations: Build strong relationships with clients, provide exceptional customer service, and resolve any client concerns or issues.
- Administrative Tasks: Perform administrative tasks, such as data entry, record-keeping, and filing, to ensure the smooth operation of our front desk.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a customer service or administrative role preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off. We are committed to providing a positive and supportive work environment that allows our team members to grow and develop in their careers.
Amerivet Services LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
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