Customer Service Representative
1 month ago
Are you detail-oriented and customer-focused? We’re looking for an Order Processing/Customer Service Representative to help us build strong relationships with Wholesale Distributors and their Contractor and Installer clients, handle order processing, manage customer inquiries, and ensure a smooth experience for our clients.
Key Responsibilities:
- Customer Interaction: Answer calls, process orders in QuickBooks, and handle customer inquiries with professionalism.
- Order Management: Coordinate with the warehouse to ensure accurate and timely processing and invoicing of orders.
- Returns Handling: Manage returns and refunds, ensuring everything is processed correctly and to the customer's satisfaction.
- Team Collaboration: Work closely with the warehouse and other teams to resolve issues and maintain smooth operations.
- Strong Communication: Clear and confident in both writing and speaking.
- Attention to Detail: Organized and accurate in handling multiple tasks.
- Tech Skills: Proficient in Microsoft Office, QuickBooks, and other relevant software.
- Experience: High school diploma or GED, with 1-2 years of related experience.
- Competitive Pay: Earn $18-$19 per hour.
- Work-Life Balance: Enjoy a Monday through Friday schedule.
- Growth Potential: Opportunities for professional development.
- Impactful Role: Play a crucial part in our customer service success.
Ready to make a difference? Apply now and join a team that values your contributions.
Company DescriptionManufactures a full range of critical products for electronic and electrical apparatus. From insulating and conductive materials, to assembly tools, test equipment and customized partsCompany DescriptionManufactures a full range of critical products for electronic and electrical apparatus. From insulating and conductive materials, to assembly tools, test equipment and customized parts
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