Bilingual Customer Service Representative

1 day ago


Shafter, California, United States 22 Select Full time

About 22 Select

22 Select is a dynamic and growing business that values its employees and customers alike. We are committed to providing exceptional customer service and support, and we are seeking a highly skilled and motivated individual to join our team as a Customer Support Associate.

Job Summary

We are looking for a Customer Support Associate who is fluent in multiple languages and has excellent communication skills. The ideal candidate will be able to provide top-notch customer service, resolve issues efficiently, and work effectively in a fast-paced environment.

Responsibilities

  • Customer Service
    • Develop relationships with customers through friendly, courteous, and professional interactions
    • Provide education to customers on products and services offered
    • Guide customers through the enrollment process to ensure their qualifications and eligibility
  • Team Collaboration
    • Work effectively with team members to resolve customer issues and improve overall customer experience
  • Problem-Solving
    • Analyze customer issues and provide solutions in a timely and efficient manner

Requirements

  • Education
    • High school diploma or equivalent required
  • Experience
    • 0-2 years of experience in customer service, enrollment, sales, retail, or community relations preferred
  • Skills
    • Strong communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Capable of juggling multiple tasks and problem-solving
    • Engaging and enthusiastic demeanor

What We Offer

22 Select offers a competitive salary and benefits package, as well as opportunities for growth and development. We are an equal opportunities employer and welcome applications from diverse candidates.



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