General Manager Hotel Services

3 weeks ago


Philadelphia, Pennsylvania, United States Home2Suites Full time

About Us

At Wurzak Hotel Group, we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career.

Salary:$70,000 - $100,000 per year

Job Description

We are seeking an experienced Operations Manager to join our team at Home2Suites Downtown. The successful candidate will be responsible for overseeing the daily operations of all hotel departments, including front desk operations, housekeeping, engineering, and other guest-facing areas.

Key Responsibilities:

  • Operations Management: Direct the daily operations of all hotel departments, ensuring seamless service and motivating a team of hospitality professionals to deliver excellence.
  • Guest Experience: Ensure that all guests receive exceptional service throughout their stay or visit, responding promptly to their needs and resolving any issues in a timely manner.
  • Standards and Compliance: Enforce standards and procedures to maintain high levels of service quality and guest satisfaction, ensuring compliance with all relevant regulations and standards.
  • Team Collaboration: Foster a collaborative work environment, working closely with other departments to ensure seamless guest experiences.
  • Training and Development: Develop training programs and materials to continuously improve the skills and performance of all operational department teams.

Requirements:

  • Education: Bachelor's degree in Hospitality Management or a related field preferred
  • Experience: Proven experience in hotel management, with a track record of success in a leadership role.
  • Skills: Strong understanding of hotel operations, guest services, and financial management. Excellent communication and interpersonal skills.
  • Certifications: Proficient in property management software and Microsoft Office Suite.

Why Choose Us?

  • Culture of Excellence: We foster a positive, inclusive, and innovative work environment that encourages teamwork and collaboration.
  • Paid Time Off: Enjoy paid vacation time to relax and recharge.
  • Hotel Discounts: Receive discounts on room rates and other hotel amenities.
  • 401K Company Match: Take advantage of a 401(k) plan with a company match.
  • Career Development: Participate in training programs and professional development opportunities.
  • Peer-to-Peer Recognition: Receive recognition and rewards for outstanding performance.
  • Inclusive Work Environment: Join a diverse and inclusive team that values diversity and promotes equality.
  • Growth Opportunity: Explore career growth opportunities within the company.
  • Medical, Dental, Vision, Supplemental Insurance: Enjoy comprehensive insurance benefits.


  • Philadelphia, Pennsylvania, United States Wurzak Hotel Group Full time

    Job DescriptionWe are seeking a highly skilled Premier Hotel General Manager to lead our team at Wurzak Hotel Group. As a key member of our operations team, you will be responsible for driving culture and operational excellence across our portfolio of premier hotels.The ideal candidate will have a proven track record of delivering exceptional guest...


  • Philadelphia, Pennsylvania, United States Wurzak Hotel Group Full time

    Job OverviewWurzak Hotel Group is seeking a highly experienced Task Force Hotel General Manager to drive culture and operational excellence across its portfolio of premier hotels. This role involves guiding each property to deliver exceptional guest service, ensuring every stay is memorable, and achieving peak operational efficiency.


  • Philadelphia, Pennsylvania, United States Wurzak Hotel Group Full time

    Job SummaryWe are seeking an experienced Hotel Operations Manager to join our team at Wurzak Hotel Group. As a key member of our operations team, you will be responsible for driving culture and operational excellence across our portfolio of premier hotels.The ideal candidate will have a proven track record of delivering exceptional guest experiences and will...


  • Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Housekeeping Services ManagerThe Rittenhouse Hotel invites applications for a skilled Housekeeping Services Manager to join our team. As a key member of our housekeeping leadership team, this individual will be responsible for overseeing the daily operations of the housekeeping department, ensuring exceptional guest satisfaction, and driving efficiency...


  • Philadelphia, Pennsylvania, United States Wurzak Hotel Group Full time

    About the JobWe are seeking a seasoned General Manager Task Force to join our team at Wurzak Hotel Group. As a key member of our operations team, you will be responsible for driving culture and operational excellence across our portfolio of premier hotels.The ideal candidate will have a proven track record of delivering exceptional guest experiences and will...


  • Philadelphia, Pennsylvania, United States Shaner Hotel Group Full time

    Job Overview:As a Front Desk Agent, you will play a critical role in providing exceptional guest experiences and ensuring seamless operations at our hotels.You will handle guest inquiries, process room assignments, and manage front desk operations, including check-ins, check-outs, and key control. Additionally, you will adhere to cash handling policies,...

  • Luxury Hotel Director

    3 weeks ago


    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job Title: Luxury Hotel DirectorWe are seeking a highly experienced and skilled Director of Housekeeping to lead our team at the Rittenhouse Hotel in Philadelphia. As a key member of our leadership team, you will be responsible for overseeing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and orderliness throughout our...


  • Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Job DescriptionWe are looking for a highly motivated Hotel Administrative Assistant to join our team at The Bellevue Hotel. As a Hotel Administrative Assistant, you will provide administrative support to the Human Resources Department and assist with various tasks related to employee relations, training, and benefits administration.Key...


  • Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    About the RoleWe are seeking a highly experienced and dedicated Hotel Cleanliness Director to join our team at the Rittenhouse Hotel in Philadelphia, PA. As a key member of our leadership team, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring cleanliness, hygiene, and orderliness throughout our...


  • Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    About the PositionWe are seeking a seasoned Luxury Hotel Hygiene Lead to oversee the housekeeping department at the Rittenhouse Hotel in Philadelphia, PA. As a key member of our leadership team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout our facilities.The ideal candidate will have a minimum of 5...

  • Luxury Hotel Host

    2 weeks ago


    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Luxury Hotel Host OpportunityAre you passionate about providing exceptional guest experiences? We are seeking a skilled and friendly Luxury Hotel Host to join our team at The Rittenhouse Hotel in Philadelphia.About the Role:As a Luxury Hotel Host, you will be responsible for greeting and escorting guests to their tables, ensuring a warm and welcoming...


  • Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Responsibilities: The successful candidate will be responsible for the following duties: reconciling all hotel cashier transactions, reviewing and preparing management reports, performing guest services functions, and maintaining accurate records and files. Additionally, you will be expected to work effectively with other departments to ensure seamless...


  • Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    We are looking for a highly skilled Hotel Accountant Assistant to join our team at The Rittenhouse Hotel in downtown Philadelphia.In this role, you will be responsible for balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations.Key Responsibilities:BALANCING REVENUE AND SETTLING ACCOUNTS...


  • Philadelphia, Pennsylvania, United States Shaner Hotel Group Full time

    About the RoleWe are looking for a dedicated and detail-oriented Houseperson to join our team at our Residence Inn Philadelphia Airport location. As a Houseperson, you will play a critical role in ensuring the cleanliness and comfort of our guests. If you have a passion for delivering exceptional service and are able to work well under pressure, we encourage...


  • Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Join Our TeamThe Rittenhouse Hotel is proud to offer a unique opportunity for talented individuals to join our team as a Host. This role offers a chance to develop your skills and experience in a fast-paced, dynamic environment.About the Job:You will be responsible for providing exceptional guest service, maintaining a clean and organized dining area, and...


  • Philadelphia, Pennsylvania, United States Pyramid Global Hospitality Full time

    The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. As a Front Office Manager, you will have the opportunity to work with a diverse team and contribute to the growth and...


  • Philadelphia, Pennsylvania, United States Pyramid Global Hospitality Full time

    Job OverviewThis role is responsible for managing the front desk operations at a large, full-service hotel with a complex range of facilities and services. The successful candidate will have previous supervisory experience in guest services and be proficient in English.Key ResponsibilitiesManage all aspects of front desk operations, including scheduling...

  • Hotel Event Manager

    2 weeks ago


    Philadelphia, Pennsylvania, United States Hilton City Avenue Full time

    Job Title: Hotel Event ManagerAs a Hotel Event Manager at Hilton City Avenue, you will be responsible for coordinating and executing events, conferences, and meetings for our guests. You will work closely with clients to understand their needs and preferences, and ensure that every event is executed flawlessly.Key Responsibilities:Coordinate and execute...

  • Night Auditor

    3 weeks ago


    Philadelphia, Pennsylvania, United States INDEPENDENCE PARK INN LLC Full time

    Job SummaryWe are seeking a highly skilled Night Auditor to oversee front desk operations during the 11pm-7am shift at our hotel. As a key member of our team, you will be responsible for preparing daily reports for the General Manager and assisting with general front desk duties.The ideal candidate will have prior hotel experience and possess excellent...


  • Philadelphia, Pennsylvania, United States Remington Full time

    Job Description: As a Shuttle Driver with Remington, you will be responsible for providing exceptional guest service to our hotel guests. Your primary role will be to transport guests safely and efficiently to and from the hotel using our shuttle van.The ideal candidate will have a high work ethic and self-initiative, with the ability to work in...