Customer Service Representative
19 hours ago
Responsibilities:
* Meet and greet customers in a professional, friendly, and timely manner
* Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features, and other services
* Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information
* Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
* Place outgoing calls for callback management and miscellaneous calls as assigned
* Assist in assessing the condition of rental upon return
* Notify management of any known customer problems
* Notify management of any known vehicle problems and any required vehicle maintenance
Requirements:
* Must be at least 18 years of age
* High School Diploma or G.E.D. required
* Must have a minimum of 1 year prior customer service retail or administrative support experience
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
* Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
* No drug or alcohol-related conviction on driving record in the past 5 years
We offer a competitive compensation package, including $18.20 per hour plus potential bonuses, and a range of benefits, including paid time off, consistent full-time schedules, employee discounts, and more.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Enterprise Mobility Inc.", "h2": "About Us", "p": "Enterprise Mobility Inc is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development.
At Enterprise Mobility Inc, we value our employees and offer a range of benefits and perks, including paid time off, consistent full-time schedules, employee discounts, and more.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Enterprise Mobility Inc.", "h2": "Benefits", "ul": ["Paid time off", "Consistent full-time 40 hour per week schedule", "Employee discount", "Retirement savings plan including 401k with matching profit sharing", "Health Insurance", "Life Insurance", "Dental Insurance", "Vision Insurance", "Training and development"]}
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