Current jobs related to Camera Customer Relations Representative - Costa Mesa, California - Canon U.S.A., Inc.

  • Camera Customer Relations Representative I

    3 weeks ago

    Costa Mesa, California, United States Canon USA & Affiliates Full time

    About the RoleCanon USA is seeking a skilled Customer Service Representative to work out of our Costa Mesa, CA factory service center. As a Camera Customer Relations Representative I, you will be responsible for repair estimation data entry, minimal reporting, and face-to-face communication with customers. You will also provide telephone assistance to...

  • Camera Customer Relations Representative I

    3 weeks ago

    Costa Mesa, California, United States Canon USA & Affiliates Full time

    About the RoleCanon USA is seeking a skilled Customer Service Representative to work in our Costa Mesa, CA factory service center. As a Camera Customer Relations Representative, you will be responsible for repair estimation data entry and minimal reporting into an Excel spreadsheet. This role requires face-to-face interaction with customers at the front...

  • Camera Customer Relations Representative I

    4 weeks ago

    Costa Mesa, California, United States Canon U.S.A., Inc. Full time

    About the RoleCanon USA is seeking a Camera Customer Relations Representative I to work out of our Costa Mesa, CA factory service center.The Camera Customer Relations Representative I will be proactive and responsible for repair estimation data entry with some minimal reporting into an Excel spreadsheet.The estimation activity is required to be performed at...

  • Camera Customer Relations Representative I

    4 weeks ago

    Costa Mesa, California, United States Canon U.S.A., Inc. Full time

    About the Role:Canon U.S.A., Inc. is seeking a skilled professional to fill the position of Camera Customer Relations Representative I. This role is based in our Costa Mesa, CA factory service center and requires a proactive and detail-oriented individual to handle repair estimation data entry and minimal reporting into an Excel spreadsheet.The ideal...

  • Customer Service Representative

    3 weeks ago

    Costa Mesa, California, United States ARC Document Solutions Full time

    Customer Service RepresentativeAt ARC Document Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service while providing coordination support for various projects.Key Responsibilities:Greet customers in a...

  • Customer Service Representative

    3 weeks ago

    Costa Mesa, California, United States Lisa Brennan - State Farm Agent Full time

    Job DescriptionAs a Customer Relations Representative with Lisa Brennan - State Farm Agent, you will play a vital role in establishing and maintaining strong relationships with customers. Your primary responsibility will be to use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule...

  • Customer Service Representative

    4 weeks ago

    Costa Mesa, California, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? We're looking for a talented Customer Service Representative to join our team at Circle K Stores, Inc.Key Responsibilities:Greet customers and provide a warm...

  • Customer Service Representative

    3 weeks ago

    Costa Mesa, California, United States FedEx Full time

    Customer Service Role at FedExAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service in a retail environment. Your key responsibilities will include:Following instructions from supervisors and assisting other team members in performing store functionsAssisting in the training of store team...

  • Customer Service Representative

    4 weeks ago

    Costa Mesa, California, United States Hoag Memorial Hospital Presbyterian Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Hoag Memorial Hospital Presbyterian. As a key member of our Patient Scheduling department, you will be responsible for providing exceptional customer service to patients, physicians, and staff while ensuring seamless scheduling and registration...

  • Customer Service Representative

    4 weeks ago

    Costa Mesa, California, United States American Automobile Association Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for providing exceptional service to our members, resolving issues, and promoting our products and services.Key Responsibilities:Respond to...

  • Customer Service Representative

    4 weeks ago

    Costa Mesa, California, United States Lisa Brennan - State Farm Agent Full time

    Customer Service RepresentativeAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!About the RoleAs a Customer Service Representative for Lisa Brennan - State Farm Agent, you will be responsible for providing...

  • Customer Service Representative

    4 weeks ago

    Costa Mesa, California, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Love's Travel Stops and Country Stores. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and performing various duties to ensure a positive customer experience.Key...

  • Customer Service Representative II

    3 weeks ago

    Costa Mesa, California, United States WSP USA Full time

    Job SummaryThe Customer Service Representative II is responsible for providing exceptional customer service by resolving complex customer issues through detailed account research and case resolution.This role involves assisting customers with special and/or challenging issues, processing returned mail, and responding to inbound mail. The ideal candidate will...

  • Customer Service Representative

    3 weeks ago

    Costa Mesa, California, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...

  • Customer Service Representative

    2 weeks ago

    Costa Mesa, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our...

  • Customer Service Representative

    4 weeks ago

    Costa Mesa, California, United States Ultimate Staffing Services Full time

    Job DescriptionTerrific company in Fountain Valley/Costa Mesa has partnered with Ultimate Staffing to fill a Customer Service Representative opening.This will be onsite Monday to Friday.Duties:Read from a script100% on phonesNo sellingUpdate information from customersOutbound and inbound calls experience requiredClear communications and professionalism...

  • Customer Service Representative

    4 weeks ago

    Costa Mesa, California, United States Benrich Service Company Inc Full time

    Job OverviewBenrich Service Company Inc is seeking a Part Time Collections Representative to join our team. As a key member of our financial services team, you will be responsible for reviewing accounts receivable reports, identifying past due invoices, and communicating with customers to resolve outstanding balances.Key Responsibilities:Review accounts...

  • Customer Service Representative

    3 weeks ago

    Costa Mesa, California, United States Konnect Resources, LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Konnect Resources, LLC. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients in the tire industry.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chatProvide...

  • Customer Service Representative

    3 weeks ago

    Costa Mesa, California, United States American Automobile Association Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the American Automobile Association. As a Customer Service Representative, you will be responsible for providing exceptional service to our members through inbound phone calls, listening and understanding customer issues, and offering meaningful...

  • Customer Service Representative

    1 month ago

    Costa Mesa, California, United States Williams-Sonoma Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer...

Camera Customer Relations Representative

2 months ago

Costa Mesa, California, United States Canon U.S.A., Inc. Full time
About the Role

Canon USA is seeking a skilled Camera Customer Relations Representative to work out of our Costa Mesa, CA factory service center. As a key member of our team, you will be responsible for providing exceptional customer service and support for our customers.

Key Responsibilities
  • Create repair estimates and process repair orders with accuracy and efficiency
  • Provide telephone assistance to internal and external customers regarding repairs and repair status inquiries
  • Process repair orders and input data into our database for repair issues
  • Tend to Canon Professional Service members in the Customer Experience Center at the service counter and CPS Lounge
  • Deliver completed repairs to customers picking them up from our walk-in service facility
  • Investigate escalations, inquiries/complaints and respond/resolve accordingly
  • Provide front counter support for the Burbank Professional Technology and Support Center as required
  • Provide shipping and receiving support in the warehouse
  • Provide assistance with parts inventory and parts delivery to technicians
Requirements
  • Typically requires General Education or vocational training plus minimum months of customer service and/or retail experience
  • Excellent organizational, analytical and clear written and verbal communication skills
  • Basic to intermediate experience with digital photographic equipment and associated processes desirable
  • Experience with camera, photography and/or cinematography is preferable
  • The applicant must demonstrate the ability to work well with a team and manage multiple assignments in a fast-paced environment
  • Knowledge in software applications associated with photography is a plus
  • Basic to intermediate knowledge of the Windows environment, MS Word and Excel
  • Must be able to lift between 30 to 40 pounds
About Canon U.S.A., Inc.

We are a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, our parent company, Canon Inc., has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. We are dedicated to our Kyosei philosophy of social and environmental responsibility.

What We Offer
  • Competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more
  • Employee referral bonus
  • Employee discounts
  • Free morning coffee