Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.
Key Responsibilities- Customer Service: Consistently provide a high level of customer service, ensuring that every customer interaction is positive and memorable.
- Sales and Merchandising: Engage with customers to understand their needs and preferences, and make recommendations to drive sales and meet sales targets.
- Store Operations: Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap area.
- Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store culture.
- Customer Service Experience: 1-2 years of experience in a customer-facing role, preferably in retail or hospitality.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Problem-Solving and Adaptability: Ability to think critically and solve problems in a fast-paced retail environment.
- Availability and Flexibility: Availability to work a variety of shifts, including weekends and holidays, and flexibility to adapt to changing business needs.
- Competitive Compensation: A competitive hourly rate and opportunities for advancement.
- Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
- Professional Development: Opportunities for training and development to help you grow and succeed in your career.
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