Customer Service Representative II
2 days ago
The Customer Service Representative II is responsible for providing exceptional customer service by resolving complex customer issues through detailed account research and case resolution.
This role involves assisting customers with special and/or challenging issues, processing returned mail, and responding to inbound mail. The ideal candidate will possess excellent phone etiquette, verbal communication skills, and a strong ability to work in a team environment.
The successful candidate will also be responsible for maintaining a thorough knowledge of customer service center operations, promoting positive customer relations, and consistently meeting established productivity and quality standards.
Key Responsibilities- Resolve customer complaints concerning billing or service rendered in a timely and professional manner
- Process returned mail and respond to inbound mail in a timely and efficient manner
- Assist customers with special and/or challenging issues through detailed account research and case resolution
- Provide support in posting payments and processing account updates
- Communicate effectively with customers, coworkers, and management to resolve issues and meet customer needs
- High school diploma or general education degree (GED)
- Six (6) months customer service experience required
- Excellent phone etiquette and verbal communication skills
- Ability to work in a team environment and be flexible with scheduling
- Ability to read and comprehend normal instructions, correspondence, and memos
WSP USA offers a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, as well as retirement savings and paid time off.
The company is committed to providing a healthy and safe work environment, and all employees are expected to adhere to strict attendance requirements.
-
Customer Service Representative
4 days ago
Costa Mesa, California, United States Benrich Service Company Inc Full timeJob OverviewBenrich Service Company Inc is seeking a Part Time Collections Representative to join our team. As a key member of our financial services team, you will be responsible for reviewing accounts receivable reports, identifying past due invoices, and communicating with customers to resolve outstanding balances.Key Responsibilities:Review accounts...
-
Customer Service Representative
6 hours ago
Costa Mesa, California, United States FedEx Full timeCustomer Service Role at FedExAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service in a retail environment. Your key responsibilities will include:Following instructions from supervisors and assisting other team members in performing store functionsAssisting in the training of store team...
-
Customer Service Representative
5 days ago
Costa Mesa, California, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? We're looking for a talented Customer Service Representative to join our team at Circle K Stores, Inc.Key Responsibilities:Greet customers and provide a warm...
-
Processing Representative II
4 weeks ago
Costa Mesa, California, United States WSP Full timeJob SummaryThe Processing Representative II is a key role within our organization, responsible for providing exceptional customer service and resolving complex account issues. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a team environment.Key ResponsibilitiesAssist...
-
Customer Service Representative
5 days ago
Costa Mesa, California, United States American Automobile Association Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for providing exceptional service to our members, resolving issues, and promoting our products and services.Key Responsibilities:Respond to...
-
Customer Service Representative
6 days ago
Costa Mesa, California, United States Lisa Brennan - State Farm Agent Full timeCustomer Service RepresentativeAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!About the RoleAs a Customer Service Representative for Lisa Brennan - State Farm Agent, you will be responsible for providing...
-
Customer Service Representative
2 weeks ago
Costa Mesa, California, United States Ultimate Staffing Services Full timeJob SummaryUltimate Staffing Services is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer issues in a professional and timely manner.Key...
-
Customer Service Representative
5 days ago
Costa Mesa, California, United States Loves Travel Stops & Country Store Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Love's Travel Stops and Country Stores. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and performing various duties to ensure a positive customer experience.Key...
-
Customer Service Representative
4 weeks ago
Costa Mesa, California, United States Ultimate Staffing Full time{"title": "Customer Service Representative", "description": "OverviewWe are seeking a skilled Customer Service Representative to join our dynamic team in Irvine, CA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via email, phone, and chat.ResponsibilitiesRespond promptly and...
-
Customer Service Representative
4 weeks ago
Costa Mesa, California, United States Taymax Group Full timeMember Services RepresentativeAt Taymax Group, we're committed to providing a welcoming and inclusive environment for our members. As a Member Services Representative, you'll play a key role in delivering exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Provide exceptional customer service to members,...
-
Customer Service Representative
2 days ago
Costa Mesa, California, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...
-
Customer Service Representative
3 weeks ago
Costa Mesa, California, United States Domino's Pizza LLC Full timeDomino's Baker Street Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Baker Street. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer...
-
Customer Service Representative
2 weeks ago
Costa Mesa, California, United States Domino's Pizza LLC Full timeJob DescriptionAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely and accurate delivery of our products, and maintaining a clean and safe working...
-
Customer Service Representative
3 weeks ago
Costa Mesa, California, United States Domino's Pizza LLC Full timeDomino's Baker Street Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Baker Street. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm...
-
Customer Service Representative
4 weeks ago
Costa Mesa, California, United States Marukai Corp. Full timeJob Title: Late ShiftMarukai Corp. is seeking a highly motivated and customer-focused individual to join our team as a Late Shift Customer Service Representative. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service, resolving customer complaints, and achieving sales goals.Key...
-
Processing Representative II
2 weeks ago
Costa Mesa, California, United States WSP Full timeJob SummaryThe Processing Representative II is a key role in our customer service team, responsible for resolving complex customer issues through detailed account research and case resolution. This position requires excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.Key...
-
Customer Service Representative
4 days ago
Costa Mesa, California, United States Ultimate Staffing Services Full timeJob DescriptionTerrific company in Fountain Valley/Costa Mesa has partnered with Ultimate Staffing to fill a Customer Service Representative opening.This will be onsite Monday to Friday.Duties:Read from a script100% on phonesNo sellingUpdate information from customersOutbound and inbound calls experience requiredClear communications and professionalism...
-
Customer Service Representative
3 weeks ago
Costa Mesa, California, United States American Automobile Association Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the American Automobile Association. As a Customer Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in...
-
Customer Service Representative
2 weeks ago
Costa Mesa, California, United States Williams-Sonoma Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer...
-
Customer Service Representative
2 weeks ago
Costa Mesa, California, United States Ultimate Staffing Services Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Ultimate Staffing Services. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective responses to...